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Robert Half · 3 days ago

Collections Specialist

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

$20/hr - $24/hr

2+ years exp

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking a dedicated and experienced Collections Specialist to manage B2B collections and maintain positive relationships with commercial clients.

ConsultingHuman ResourcesRecruitingSecurity

Responsibilities

Conduct B2B collections calls to resolve overdue balances and ensure timely payments

Oversee the collection process for accounts that are 30, 60, and 90 days past due

Maintain accurate records of client communication and update account information in the system

Investigate and resolve billing discrepancies to facilitate prompt payment

Deliver exceptional customer service while managing sensitive financial discussions

Utilize AS400 software to document and track collection activities

Collaborate with internal teams to escalate and address complex account issues

Identify trends in payment delays and suggest process improvements to enhance efficiency

Qualification

B2B collectionsAS400 softwareMicrosoft ExcelOrganizational skillsCommunication skills

Required

Minimum of 2 years of experience in collections or accounts receivable, with a focus on B2B collections

Strong organizational skills and ability to manage multiple priorities effectively

Proficiency in Microsoft Excel, Word, and Outlook

Excellent communication skills and a customer-focused approach

Proven ability to resolve payment discrepancies and reconcile accounts

Dependable, detail-oriented, and results-driven

Preferred

Familiarity with AS400 software is highly preferred

Benefits

Medical

Vision

Dental

Life and disability insurance

401(k) plan

Company

Robert Half

Glassdoor3.8

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Founded in 1948

Menlo Park, California, USA

10001+ employees