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Outerport · 1 day ago

Member of Technical Staff, Tokyo Deployed

San Francisco, CA

Full-time

Hybrid

Mid Level

$100K/yr - $200K/yr

Outerport is seeking a Member of Technical Staff to own the technical delivery for their enterprise customers in North America and APAC. The role involves working directly with customers, bridging between stakeholders, and ensuring successful deployments.

Artificial Intelligence (AI)Developer ToolsSaaS

Responsibilities

Work directly alongside the CEO to ensure success for customers

Travel to customer sites to solve deployment problems and more

Bridge between sales and engineering functions

Help guide the engineering teams to understand customer requests and features

Qualification

Business level EnglishBusiness level JapanesePythonTypeScriptCloud deployments knowledgeCustomer engagementManagement consulting experienceVisual aesthetics appreciationOther languagesCommunication

Required

Business level proficiency in English and Japanese

Excellent communication skills

Preferred

Industry experience working directly with customers to own technical deployments (experience as forward deployed engineering, solutions architects, developer technologists, sales engineering, etc)

Industry experience in management consulting

Good visual taste / an appreciation for aesthetics

Ability to build quick feature requests from customers in Python, TypeScript

Ability to understand issues in cloud deployments (knowledge of computer networking, DevOps, common issues on major cloud platforms)

Academic background in computer science or engineering

Proficiency in other languages (e.g. Mandarin)