The Loomis Company ยท 1 day ago
P&C CUSTOMER SERVICE REPRESENTATIVE
The Loomis Company is seeking an individual who is driven, reliable, and looking to excel with our growing team! The role involves providing customer service to clients, claimants, and providers for the P&C division via telephone or correspondence, along with various administrative responsibilities.
Commercial InsuranceInsuranceInsurTech
Responsibilities
Providing stellar customer service to resolve problems or answer questions
Check all incoming policies, audits and endorsements for accuracy
Input the data in the system
Bill policies, audits and endorsements
Write to company for corrections to policies, endorsements, audits
Enter and update applications to be submitted to company for remarketing
Take customer calls for certificates of insurance and changes (car changes, ID cards, etc.)
Write to company for changes, issue certificates, ID cards, and send out to customer
Issue binders
Issue cancellation requests
Check expiration lists to be sure everything is bound or renewed on time
Pull files, refile files and correspondence
Research and explain accounting differences
Do rating, if needed
Check follow-up items and second request outstanding items
Complete special projects as assigned
Qualification
Required
High School Diploma or General Education Degree (GED)
0 to 3 years insurance and customer service experience
Prefer candidate to have P&C license in PA
Speed and accuracy in all areas
Detail-oriented
Knowledge of Microsoft Office products
Excellent verbal and written communication skills
Benefits
Generous Paid Time Off & paid Holidays
Work/Life Balance
Medical, Dental, and Vision
Healthcare spending or reimbursement accounts such as HSA or FSA
Employer paid Core Benefits - Life Insurance, Short & Long Term Disability, EAP
401k with Company match
Many Company sponsored employee events
Career advancement opportunities