Apply on Employer Site

Techtronic Industries - TTI · 2 months ago

Customer Supply Chain Analyst

Milwaukee, WI

Full-time

Onsite

Entry Level

2+ years exp

Techtronic Industries - TTI is a company that values empowered leadership and a strong culture. They are seeking a Customer Supply Chain Analyst to drive order fulfillment initiatives, enhance customer satisfaction, and collaborate across various teams within the supply chain.

Consumer GoodsE-CommerceIndustrialMachinery ManufacturingManufacturingReal Estate

Responsibilities

Driving order fulfillment initiatives to maximize customer satisfaction

Distribution planning

Performance reporting

Delivering industry-leading levels of customer service

Forecasting activities associated with customer & products

Cross-functional communication and collaboration with our supply chain, demand, sales, distribution, and customer service teams

Work with manager to communicate metrics and performance to varying levels of the organization and customer

Gathers data and conducts analysis with a goal of improving the customer score card

Identifies underperforming areas in the supply chain and suggests resolutions/improvements

Gains thorough understanding of customer performance expectations, routing guides and operational requirements. Communicates updates to supply chain team

Understands, communicates, and manages customer expectations around impact to customers when Milwaukee Tool initiates a change

Order Management

Pro-actively identifies areas of potential risk of non-compliance and works with Sales, Channel and Supply Chain functions to minimize customer impacts

Pro-actively works with manager to organize information/data to align and document orders that should not be penalized with the goal of reducing non-compliance violations

Actively engage in the dispute process to avoid compliance fines

Categorize/analyze opportunities for improvement and leverage project management skills to coordinate and manage cross-functional team members

Develops and maintains collaborative relationships with customers

Reviewing and managing Consumption and Supply/Demand alignment

Product Reservation / Allocation recommendations and management

Promotional execution planning and management

Customer data (POS, Inventory) review, analysis, and alignment

Qualification

Supply Chain ManagementERP System ProficiencyData AnalysisInventory ManagementDistribution PlanningProject ManagementMS Office ProficiencyPower BI ExperienceCommunication SkillsProblem SolvingCritical ThinkingAttention to Detail

Required

Bachelor's degree in supply chain/Logistics/Operations Management and minimum of 2 years of experience in supply chain/operations, can be a combination of internships and/or professional level or equivalent combinations of education & experience

Ability to use, navigate, and optimize an ERP system

Ability to interact and influence all levels of the organization

Must demonstrate initiative, problem solving, critical thinking, and analytical skills required

Ability to multi-task in a busy, deadline-oriented environment

Proficient use of MS Office software (especially Excel and PowerPoint)

Strong oral, written communication, and organizational skills

Excellent attention to detail

Preferred

Power BI and ERP experience a plus

Inventory management experience

Distribution and Operations experience

Benefits

Robust health, dental and vision insurance plans

Generous 401 (K) savings plan

Education assistance

On-site wellness, fitness center, food, and coffee service

And many more, check out our benefits site [HERE](https://www.milwaukeetool.jobs/Benefits)

Company

Techtronic Industries - TTI

Glassdoor3.3

Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology.

Founded in 1985

Kwai Tsing, New Territories, HKG

10001+ employees