Rothy's · 5 days ago
Assistant Store Manager - Valley Fair
Santa Clara, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $30/hr
2+ years expRothy’s is a company dedicated to sustainability, transforming plastic waste into stylish and comfortable products. They are seeking an Assistant Store Manager to lead and motivate their retail team while delivering exceptional customer experiences in a fast-paced environment.
E-CommerceFashionShoesWaste Management
Responsibilities
Effectively communicate Rothy’s brand story, values, and mission to customers and store associates
Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
Assist with hiring, developing, and motivating the in-store team to deliver excellent in-store customer experience
Onboard and train in-store staff alongside the Store Manager and Keyholders
Master our internal systems to process orders effectively
Establish and maintain positive business partner relationships and act as liaison for effective communication
Support Store Manager in larger initiatives or operational changes
Serve as the main touchpoint for our keyholders to ensure that our operational processes are understood by our in-store staff
Collaborate with our Retail Ops Team and assist in training the team on SOPs, store guidelines, and expectations
Qualification
Required
Comfortable in a fast-paced, ever-changing environment
An excellent communicator that is able to report out information in a clear and concise way
You are a careful listener that thinks on their feet, and can provide great solutions for any customer-oriented issues
Able to learn quickly, think critically, and take productive action without being requested to do so
Able to evaluate and solve problems effectively, solution oriented, results driven
Proficient with operations related technologies such as Shopify, Google Suite & Microsoft Office products
A high degree of flexibility and willingness to take on a variety of large and small projects
18 years of age or older
You have 2-4 years of experience in a leadership role in retail, hospitality, or a customer-oriented industry
You have a positive attitude and a relentless focus on making sure your customers and your team are having the best experience possible
You lead with kindness and love working in a team environment
Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidays
Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds
Benefits
Medical, dental and vision insurance
4 weeks of paid time off plus paid holidays and paid wellbeing leave
Life insurance (for you and your family)
Flexible Spending Accounts + Wellness Benefits
401(k) with employer match
Commuter benefits
Employee Discount Program
Retail Bonus Incentive Plan
Company
Rothy's
Rothy’s is a global lifestyle brand transforming sustainable materials into timeless shoes, handbags and accessories.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$519MKey Investors
AlpargatasGoldman Sachs Investment PartnersLightspeed Venture Partners
2021-12-20Corporate Round· $475M
2018-12-18Secondary Market· $35M
2017-08-08Series A· $7M
Leadership Team
Stephen Hawthornthwaite
Co-Founder | Chairman, Board of Directors
Dayna Quanbeck
Board Member
Recent News
2025-12-20
Business Insider
2025-08-29
Company data provided by crunchbase