hackajob · 12 hours ago
BI Systems Support Engineer (Eng1)
hackajob is collaborating with Comcast to connect them with exceptional tech professionals for this role. This entry-level role is responsible for assisting with the administration, maintenance, and optimization of business intelligence platforms, including Tableau and Power BI, while working closely with analysts, data engineers, and business teams.
Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware
Responsibilities
Assist in managing and maintaining Tableau Server/Tableau Cloud environments
Support administration of Power BI Workspaces, Gateways, and Service settings
Monitor data refreshes, extracts, and automated report jobs
Troubleshoot environment issues such as failed refreshes, slow dashboards, or access problems
Manage user accounts, groups, roles, and permissions for both BI platforms
Maintain governance and security standards to ensure proper data access and compliance
Support onboarding and basic training for new users
Provide user support and resolve BI tool-related issues across the organization
Collaborate with cross-functional teams to support business reporting needs
Contribute to knowledge base articles, training materials, and process documentation
Perform other BI platform administration tasks as needed
Reviews, writes and edits codes. Conducts analysis to determine integration needs
Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects
Applies full use and application of engineering methodologies related to area of engineering specialty
Displays knowledge of engineering concepts and skills and knowledge of their application in the area of specified engineering specialty
Displays knowledge of and ability to apply, process design and redesign skills
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Qualification
Required
Familiarity with Tableau Desktop/Server or Power BI Desktop/Service
Understanding of SQL and relational databases
Basic knowledge of data visualization concepts and best practices
Strong problem-solving and troubleshooting skills
Ability to communicate technical issues clearly to non-technical users
Legally authorized to work in the United States and not require sponsorship for employment now or in the future
Preferred
Exposure to ETL tools or data preparation (Tableau Prep, Power Query, etc.)
Experience with cloud platforms (Azure, AWS)
Basic scripting knowledge (Python, PowerShell)
Understanding of BI governance and security roles
Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field, or equivalent experience
Benefits
Best-in-class Benefits
Commission under the terms of an applicable plan
Bonus
Company
hackajob
The AI-native tech hiring platform trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide.
Funding
Current Stage
Growth StageTotal Funding
$33MKey Investors
Volition CapitalDowning VenturesTechstars
2023-05-03Series B· $25M
2018-10-25Series A· $6.7M
2017-03-31Seed· $0.58M
Recent News
2025-10-23
2025-09-26
2025-09-12
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