Confires Fire Protection Service, LLC ยท 1 week ago
Service Scheduling Coordinator
South Plainfield, NJ
Full-time
Onsite
New Grad, Entry LevelConfires Fire Protection Service, LLC is a leader in the industry for providing fire protection services throughout New Jersey, Delaware and Philadelphia. They are seeking a Service Scheduling Coordinator for their Fire Alarm Department, responsible for scheduling appointments, data entry, and ensuring effective communication with customers and technicians.
Field SupportLightingTransportation
Responsibilities
Continually call our large customer data base to schedule appointments
Obtain information from customers for necessary inspections
Data entry of customer information
Develop daily routes by geographic area for 10+ technicians that meet revenue expectations
Answer customer calls to schedule inspections, repairs and emergency services
Other duties may include but not limited to filing, faxing, copying etc
Ability to work well under pressure and with multiple departments and personnel and be a team player
Must communicate very well with co-workers and customers
Qualification
Required
Experience in fast paced call center / telemarketing / dispatcher environment preferred
Excellent verbal, written and customer service skills
Prior experience in a commercial services company preferred but not required
Proven ability to oversee an essential business function and meet goals/deadlines
Thorough knowledge of general office procedures and equipment
Ability to function in a fast-paced, team-based environment
Must be analytical and have excellent problem-solving skills
Must enjoy talking to customers and have a successful history of developing relationships with customers
Must be goal oriented and highly motivated to meet department goals
Self-Starter with great organization skills, especially time management skills
Benefits
401K with a company match
Medical and dental insurance
Company paid Short
Company paid Long Term Disability
Company paid Life insurance
Pre-tax accounts for health and dependent care
Aflac
Vacation and Personal time
Paid holidays
Company
Confires Fire Protection Service, LLC
The fire protection professionals at Confires Fire Protection Service have proudly served the New Jersey area for more than 40 years.
Founded in 2003
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Scott Agge
President and CEO
Kevin Van Loo
CFO
Company data provided by crunchbase