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DigiFlight, Inc. · 3 weeks ago

System Administrator III

Fort Meade, MD

Full-time

Onsite

Mid Level

DigiFlight, Inc. is a company that provides outstanding support to its customers in the IT sector. They are seeking a System Administrator III to manage IT system infrastructure, provide troubleshooting support, and ensure the maintenance of various IT systems and devices.

Information and Communications Technology (ICT)Information Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems

Manages IT system infrastructure and any processes related to these systems

Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provides support for the escalation and communication of status to agency management and internal customers

Provides support for the dispatch system and hardware problems and remains involved in the resolution process

Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Qualification

UNIX operating systemsWindows operating systemsIT system infrastructureProblem resolutionCustomer support

Required

TS/SCI Fullscope Poly

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems

Manages IT system infrastructure and any processes related to these systems

Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provides support for the escalation and communication of status to agency management and internal customers

Provides support for the dispatch system and hardware problems and remains involved in the resolution process

Configures and manages UNIX and Windows operating systems

Installs/loads operating system software, troubleshoots, maintains integrity and configures network components

Implements operating systems enhancements to improve reliability and performance