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Retool · 2 weeks ago

Inbound Sales Development Representative

Salt Lake City, UT

Full-time

Hybrid

New Grad, Entry Level

$58K/yr - $79K/yr

Retool is a company focused on transforming how businesses build custom software. They are seeking an Inbound Sales Development Representative to engage and qualify inbound leads, ensuring a seamless handoff to sales or support teams while contributing to the company's growth.

Enterprise SoftwareProductivity ToolsSoftwareSoftware Engineering

Growth Opportunities

Responsibilities

Create Pipeline: You will be responsible for articulating the Retool value proposition and generating a qualified meetings from inbound trial sign-ups, demo requests, and product signups that contribute to pipeline and revenue

Qualify Prospects: You will be following up with inbound leads and reaching out to other prospects from those same accounts that may not yet be familiar with Retool. You will follow the Retool playbook to lead high-level discovery calls to understand our prospects challenges and goals, identify additional areas where Retool can create value, and determine fit for the Retool before introducing to a Retool AE

Become a Product Expert: Clearly communicate the Retool value proposition uniquely to each customer and how Retool may benefit them. Many of our prospective customers have specific business projects they use Retool for, so you’ll need to become familiar with Retool, be comfortable learning about business use cases, and proactively seek help from the Retool leadership team when required

Own Your Outreach: Develop strategies that improve the experience of our prospects and the inbound SDR process

Collaborate & Share Best Practices: You will be working with other SDR’s, SDR Leadership, Account Executives, our Marketing team, and our Support team to give feedback, and help the Retool GTM team improve. You will also help to ramp new SDR’s, and contribute to a collaborative team environment

Our Customers: You will ensure that every action taken is with the customer experience in mind to preserve and improve the Retool name, giving Retool’s users a best-in-class experience, every time

Develop creative messaging strategies to best reach our new users

Generate sales pipeline by scheduling qualified meetings with our prospects

Become a subject matter expert in how Retool solves business needs

Lead Zoom Discovery Call conversations with new users to better understand their business needs and connect Retool value proposition

Maintain a clean and organized book of accounts using Salesforce and other common SaaS technologies

Relay product and user feedback to internal teams all across Retool

Achieve daily, weekly, and quarterly metrics

Strive to increase conversion rates across all lead sources

Work to improve the skillsets required to promote into a Business Development Representative, Account Executive, or Sales Engineering role