Grand Casino Mille Lacs & Hinckley · 2 weeks ago
Wewinabi Development Manager
McGregor, MN
Full-time
Onsite
Mid Level
$50K/yr - $82K/yr
4+ years expGrand Casino Mille Lacs & Hinckley is a company committed to passion and customer focus. They are seeking a Development Manager to provide operational support and oversee day-to-day functions, ensuring operational excellence and alignment with organizational objectives.
GamingMedia and EntertainmentResorts
Responsibilities
Work closely with and support the VP, in assigned areas, in managing assigned location functions and activities
Assist in the oversight of daily operations, ensuring consistency, efficiency, and alignment with organizational standards and objectives
Provide direction and guidance to location staff related to operational procedures, performance expectations, and service standards
Develop and implement customized operational plans tailored to location needs, usage, and community demand
Support staffing coordination, workflow execution, and day-to-day problem resolution to maintain operational continuity
Monitor operational performance, identify gaps or inefficiencies, and recommend corrective actions or process improvements
Coordinate with Field Operations Specialist, facilities and vendors to support location operations
Assist in ensuring compliance with applicable regulations (state & tribal), safety requirements, internal controls, and company policies
Assist associates and managers in resolving customer complaints and assessing feedback
Support special projects, expansions, renovations, or operational initiatives as assigned
Demonstrate leadership behaviors consistent with organizational values and support succession planning for future management roles
Qualification
Required
Minimum four (4) years retail experience, or a two-year degree in Business and 2 years retail experience; or a bachelor's degree in Business or related field
Strong proficiency in data analysis and reporting tools
This position requires some travel and reliable transportation
Analytical thinking and data interpretation
Relationship building and communication
Organizational and reporting skills
Problem-solving and proactive improvement recommendations
Adaptability to differentiate onsite environments and challenges
Strong problem-solving skills and the ability to work independently
Must have strong Guest service
Strong analytical skills with the ability to monitor and interpret various sales and operational metrics
Excellent communication and interpersonal skills for building and maintaining relationships with onsite staff
Ability to travel frequently and adapt to different onsite environments
Proactive and solution-oriented mindset, with the ability to recommend and implement improvements
Detail-oriented with strong organizational skills to create accurate and comprehensive presentations
Ability to travel often to various local locations
Ability to conduct physical audits, including standing for extended periods and handling inventory items
Minimum 40-hour workweek required
Flexibility to adjust schedule to support business and operational needs
Availability to work evenings, weekends, and holidays as required by business or training needs
Weekend coverage may be required during peak periods, staffing shortages, or operational disruptions
Willingness to support multiple locations during high-volume periods or unforeseen operational needs
Preferred
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process
Benefits
A variety of competitively priced health benefits and supplemental insurances
Parental leave
401k
Tuition reimbursement
Birthday, and anniversary gifts
Company
Grand Casino Mille Lacs & Hinckley
Grand Casino Mille Lacs is located just off of US Highway 169 and provides access to one of the most popular fishing spots in Minnesota: Lake Mille Lacs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
April Benjamin
Talent Business Partner
Bobbi Huss
Business Partner
Recent News
Business Journals
2023-03-01
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