Catch Vibe Voice · 1 week ago
Customer Service Officer
Charlotte, NC
Full-time
Onsite
New Grad, Entry LevelCatch Vibe Voice is a forward-thinking company focused on delivering clarity, organization, and efficiency through structured operations and strong internal support. They are currently seeking a Customer Service Officer to join their team, who will serve as a key point of contact for customer inquiries, ensuring efficient and professional handling while maintaining company standards.
Management Consulting
Responsibilities
Respond to customer inquiries in a timely, courteous, and professional manner
Provide accurate information regarding services, processes, and policies
Maintain clear and organized records of customer interactions
Resolve issues by identifying solutions and escalating when necessary
Collaborate with internal teams to ensure smooth daily operations
Uphold company standards for communication and service quality
Qualification
Required
Strong verbal and written communication skills
Ability to remain professional and focused in a fast-paced environment
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Basic computer proficiency and ability to learn internal systems
Reliable, punctual, and team-oriented
Benefits
Competitive salary
Opportunities for growth and internal advancement
Structured training and ongoing support
Professional and stable work environment
Consistent schedule and clear expectations
Company
Catch Vibe Voice
t Catch Vibe Voice, we’re not your typical call center.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase