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DXC Technology · 2 days ago

UX Designer – DOD Secret Clearance Required

USA - DC - WASHINGTON

Full-time

Hybrid

Mid Level

3+ years exp

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT. The UX Designer will create intuitive, user-centered designs for DOD enterprise applications, focusing on usability, accessibility, and visual appeal, while collaborating with cross-functional teams to deliver responsive solutions that meet user needs and federal security standards.

AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Conduct user research (interviews, surveys, workshops, usability studies) with Soldiers, HR professionals, and commanders to capture pain points and requirements

Create user personas and journey maps tailored to DOD operational environments

Apply Human-Centered Design (HCD) principles throughout the design lifecycle, including research, prototyping, and usability testing

Create interactive prototypes, wireframes, and user interfaces using Figma and Adobe XD

Document all design artifacts (wireframes, style guides, workflows) in contract management tools and obtain approvals through DOD governance processes

Support continuous UX improvement through feedback loops and usability metrics (e.g., System Usability Scale scores, task success rates)

Develop modular, responsive UI components based on U.S. Web Design System (USWDS) 3.0 and DOD-specific branding standards

Ensure mobile-first, accessible design for web and mobile platforms, meeting WCAG 2.1 AA and Section 508 compliance

Integrate analytics and dashboards (Kibana, Oracle Analytics) to enable real-time decision-making and improve the user experience

Embed in-app guidance (Oracle Guided Learning) and AI-powered support (Oracle Digital Assistant) for training and onboarding

Ensure all designs comply with DOD cybersecurity, accessibility, and audit requirements

Qualification

UX designFigmaAdobe XDHuman-Centered DesignUser researchUsability testingAccessible designResponsive interfacesDOD HR/pay processesDocumenting design artifactsAnalytics platformsAI-powered supportDOD cybersecurity knowledgeCommunicationCollaboration skills