787 Deputy Fleet Chief - Lead Engineer jobs in United States
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Jobs via Dice ยท 3 days ago

787 Deputy Fleet Chief - Lead Engineer

The Boeing Company is currently seeking a 787 Deputy Fleet Chief - Lead Engineer in Customer Support. The Deputy Fleet Chief will support the Fleet Chief in ensuring safe and economic operation of the fleet and will be responsible for overseeing support activities for an assigned group of 787 commercial customers.

Computer Software
badNo H1Bnote

Responsibilities

Build and Maintain strong relationships with assigned airline customers and senior leaders
Advocate and develop solutions for assigned customer issues, concerns, and requirements with the Fleet Chief and other Boeing internal organizations (be the "voice of the customer")
Lead development of material for Technical Review Meetings and Executive Review Meetings and represent Fleet Chief at these Customer focused meetings
Lead and chair fleet wide customer engagements such as Fleet IdeaXchange (FIX) calls and Working Together Team (WTT) meetings, including all preparation meetings to ensure the material is ready and the team successful
Provide technical oversight to Model-Specific Fleet Team Meeting; which will include developing solutions for items raised on the FIX bulletin board, providing leadership in Fleet Team meeting preparations, execution, and timely follow up of open items
As required, attend and chair the following boards and meetings: Design Office Reviews, Fleet Team Integration and Project Reviews, Engineering Investigation Board (EIB), and Safety Review Board (SRB)
Build and maintain good relationships with internal/external customers and suppliers (e.g. Supplier Management, Warranty, Fleet Support Engineering, Design Engineering and Material Management) and associated senior leaders
Respond quickly to meet significant customer needs and resolve complex problems requiring ingenuity and creativity; communicate with technical personnel from multiple skill areas and functions to evaluate technical information and issues
Maintain complete awareness of fleet, industry and regulatory issues
Assist and represent the Fleet Chief in conducting executive and technical review meetings and regional technical conferences as required
International and/or domestic travel is necessary

Qualification

Engineering degreeTechnical issue resolutionCustomer support experienceExecutive briefingsSupplier managementCross-functional team leadershipRelationship buildingProblem-solvingCommunication skills

Required

Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
9 or more years' related work experience or an equivalent combination of education and experience
3+ years' Experience leading efforts to resolve technical issues
1+ years' experience working with airline customers
Must be willing to support a 24/7/365 environment
Able to travel domestically and internationally up to 15% of the time

Preferred

14 or more years' related work experience or an equivalent combination of education and experience
Experience working in Customer Support
Experience working with Suppliers
Experience leading cross functional teams or projects
Experience providing briefings to senior and/or executive level management
Experience working with organizational leaders to develop & implement plans & objectives to meet requirements
Experience in creating reports for management reviews & track performance to plan
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process

Benefits

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide for both paid and unpaid time away from work

Company

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