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Mazzella Companies · 1 week ago

Crane Sales Specialist

East Chicago, IN

Full-time

Onsite

Senior Level

5+ years exp

Mazzella Companies is seeking a motivated and technically skilled Crane Service Sales Specialist to provide technical sales and support related to overhead crane service and inspections. The role involves generating new service sales, fostering communication with service branches, and executing a localized sales plan to exceed team goals.

IndustrialManufacturingWholesale

Responsibilities

Be the Mazzella overhead crane service department’s “Subject Matter Expert” when it comes to service and inspection related sales and marketing efforts for your geographic area

Promote Mazzella crane service and inspection offerings and products within an assigned territory by utilizing a consultative sales approach through best practices and use of on-site support including field visits and sales to new and existing customers; recommends product and service enhancements that increase sales and capitalize on margin potential

Understand local customer base and seek opportunities to both expand both our existing business, as well as help to create, and execute, a workable strategy to gain market share of new customers through inspection related offerings with the Lifting Specialists

Mentor Account Managers to help develop a deeper understanding of Crane Service’s technical sales process, it’s customers and the markets in which they exist

Utilize the Company’s customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information which supports increased product sales goals and clarity of progress

Plan, organize, and coordinate with management to qualify leads opportunities, projects, or contract management; provide appropriate and timely follow up and information gathering for all provided and self-generated leads

Assist in following up on active repair quotes when required and document the progress

Partner with Segment Managers and vertical experts to develop, monitor and achieve segment/vertical targets and goals. Identify customer issues and partners with management to address any customer opportunities or threats

Create a structure of local communication protocols to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective in an aggressively responsive manner

Prepare, tailor, support and present professional proposals that solve challenges and aid in closing business

Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines

Other duties as assigned

Qualification

Crane service expertiseConsultative sales approachCustomer relationship managementTechnical sales processMicrosoft Office proficiencyAnalytical skillsMath skillsDetail orientedSelf-motivatedWritten communication skillsVerbal communication skills

Required

Be the Mazzella overhead crane service department's “Subject Matter Expert” when it comes to service and inspection related sales and marketing efforts for your geographic area

Mentor Account Managers to help develop a deeper understanding of Crane Service's technical sales process, it's customers and the markets in which they exist

Utilize the Company's customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information which supports increased product sales goals and clarity of progress

Assist in following up on active repair quotes when required and document the progress

Prepare, tailor, support and present professional proposals that solve challenges and aid in closing business

Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines

A high school diploma or GED is required; an undergraduate degree from an accredited college or university in a related discipline. In the absence of a degree, directly related job experience serving in an industrial sales role, where a number of years and proven knowledge may offset the degree requirement

5 years in a sales or service role or equivalent military experience, or the equivalent combination of education and experience is required

Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, need to be increasingly computer literate and technologically savvy

Must be detail oriented, self-motivated and disciplined with the ability to multi-task

Strong analytical, conceptual and planning skills are required

Written and verbal communication skills

Excellent math skills and overall PC literacy (Microsoft Office) are required

Must successfully complete a criminal background check, drug screen and E-verify