Albertsons Companies · 3 weeks ago
Service Supervisor
4000 GLADE RD, COLLEYVILLE, TX, 76034, US
Full-time
Onsite
Mid LevelAlbertsons Companies is a leading retail organization, and they are seeking a Service Supervisor to assist the Service Operations Manager in overseeing front end operations. The role involves maintaining customer service standards, ensuring compliance with company policies, and managing cash flow requirements.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Assists Service Operations Manager with job duties and responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals
Assists in directing and supervises front end operations, monitors and directs customer traffic flow, coverage of checkout lanes, cleanliness and appearance of front end sales floor, restrooms, front entry way and parking lot
Assists in maintaining the fresh, full appearance of the checkstand merchandisers. Maintains cleanliness of checkstands ensuring proper signage
Complies with and ensures compliance with Company policies and procedures (i.e., Cash Handling, Employee Purchase, Restricted Product Sale (including alcohol and tobacco), Coupon and Gift Card policies, scan accuracy, supervising minor employees, Product Return Policy, WIC, sanitation, safety, security, grooming and dress code standards, check acceptance, etc.). Reports policy violations to store management
Ensures the accurate operation and function of the Point of Sale system
Handles and assists with accountability for cash flow requirements including: safe transactions, issues and pickups, tills, check acceptance and refunds and monitoring cashier funds handling procedures. Works with Scan/FMC Team to ensure scanning file problems are corrected in a timely manner
May perform the following duties including: running totals on all tills, preparing and proofing daily deposit slips, completing all Front End forms. Reports problems to the Service Operations Service Manager to be addressed
Serves as a cashier when needed
Responsible for understanding all aspects of the customer service center and provides services to customers as required
Answers and responds to incoming calls appropriately
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures
Other necessary and required duties
Qualification
Required
Assists Service Operations Manager with job duties and responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals
Assists in directing and supervises front end operations, monitors and directs customer traffic flow, coverage of checkout lanes, cleanliness and appearance of front end sales floor, restrooms, front entry way and parking lot
Assists in maintaining the fresh, full appearance of the checkstand merchandisers. Maintains cleanliness of checkstands ensuring proper signage
Complies with and ensures compliance with Company policies and procedures (i.e., Cash Handling, Employee Purchase, Restricted Product Sale (including alcohol and tobacco), Coupon and Gift Card policies, scan accuracy, supervising minor employees, Product Return Policy, WIC, sanitation, safety, security, grooming and dress code standards, check acceptance, etc.). Reports policy violations to store management
Ensures the accurate operation and function of the Point of Sale system
Handles and assists with accountability for cash flow requirements including: safe transactions, issues and pickups, tills, check acceptance and refunds and monitoring cashier funds handling procedures. Works with Scan/FMC Team to ensure scanning file problems are corrected in a timely manner
May perform the following duties including: running totals on all tills, preparing and proofing daily deposit slips, completing all Front End forms. Reports problems to the Service Operations Service Manager to be addressed
Serves as a cashier when needed
Responsible for understanding all aspects of the customer service center and provides services to customers as required
Answers and responds to incoming calls appropriately
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures
Other necessary and required duties
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick pay
PTO/Vacation pay
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401(k) eligibility)
Quarterly bonus
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2026-01-16
Retail Insight Network
2026-01-09
2026-01-08
Company data provided by crunchbase