Whole Foods Market ยท 22 hours ago
Grocery Freight Supervisor - Full Time
Lake Oswego, OR
Full-time
Onsite
Mid Level
$18.50/hr - $30.20/hrWhole Foods Market is dedicated to nourishing people and the planet, striving to create meaningful change in communities. They are seeking a Grocery Freight Supervisor to assist in managing daily operations, ensuring customer service excellence, and supporting team leadership in maintaining store standards.
Consumer GoodsFood and BeverageGroceryOrganic FoodRetail
Responsibilities
Provide exceptional customer service and address needs of customers in a timely and effective manner while following all Whole Foods Market 365 guidelines and Standard Operating Procedures (SOPs)
Actively manage work flow on the front end, manage customer flow, and keep 365 Team Leader and Store Leadership informed of all events that affect the front end, including performance and policy issues
Ensure that all shelves and displays are properly stocked and front facing; rotate products and remove out-of-date products
Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors
Stay informed on all company and store level information from leadership
Maintain a level of knowledge/awareness of relevant competitors and industry trends
Complete all training and focus on increasing product knowledge; maintain awareness of new products and promotions
Support overall store cleanliness and maintenance and work in multiple areas throughout the store
Follow through on all customer questions and requests, including processing returns and credits when needed
Establish and maintain a positive work environment that supports a high Team Member morale
Effectively delegate tasks based on the needs of the store
Follow all Customer Service Security policies and Global Cash Variance Policy (CVP)
Support Zone coaches in training of new and existing Team Members to build and sustain a high-performance crossed trained team, utilizing learning checklists and training materials
Schedule and monitor Team Member break and lunch periods
Assist in ensuring department orders for equipment, supplies and products are timely and accurate
Assist in maintaining back stock supply areas; analyze and control product transfers, waste and spoilage
Assist in maintaining Customer Service retailing program and ensure ESL and pricing are accurate
Communicate with Team Members regarding all zone operations and company information
Know all functions of the register system and all Whole Foods Market 365 cash handling procedures and regulations
Become knowledgeable of and oversee all operations of the cash office; maintain security and accountability of all monies
Perform Cash Office duties when needed
Maintain a safe, clean and well-organized working and shopping environment
Support global, regional and 365 store programs
Assist with store inventory as needed
Perform all Team Member duties as needed, including cashiering
Follow and comply with all applicable regulatory rules and regulations including Weights and Measures, ABC regulations, FDA, Department of Labor, health and sanitation, and adhere to safe work practices
Perform other duties as assigned by Team Leader/Store Leadership
Qualification
Required
Must have prior cashier experience
Basic computer skills
Proactive problem-solver with excellent follow-through and listening skills
Clear and effective communication style, both written and verbal
Thorough knowledge of products throughout the store or the ability to learn them quickly
Ability to follow instructions and procedures
Skilled in working in a fast paced, evolving environment with a sense of urgency and strong ability to effectively prioritize, delegate, multi-task and complete tasks in a thorough and timely manner
Ability to build and maintain positive relationships with individuals in positions throughout the business
Ability to train and inspire Team Members to excellence in all aspects of the zone
Working understanding of and compliance with all Customer Service Security Policies and WFM policies and procedures
Strong, demonstrated customer service skills and ability to handle a wide variety of customer service situations effectively
Strong organizational skills
Ability to properly use equipment, which may include but are not limited to: knives, box cutters, personal protective equipment, hand trucks, six-wheel carts, pallet jacks, forklift and baler (must be 18 years of age or older for both) and all other equipment used during preparation and clean up within department and store
Ability to work a flexible schedule to meet the needs of the department, including nights, weekends and holidays as required
Ability to perform the physical requirements of the job with or without reasonable accommodation
Preferred
Prior retail, restaurant or hospitality experience is preferred
Benefits
Health insurance
Retirement plan benefits
Eligibility for a store discount
Paid time off
Access to other benefit programs
Company
Whole Foods Market
Whole Foods Market is a supermarket chain owned by Amazon that exclusively sells natural and organic products. It is a sub-organization of Amazon.
Founded in 1978
10001+ employees
H1B Sponsorship
Whole Foods Market has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (25)
2023 (23)
2022 (40)
2021 (41)
2020 (31)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-06-16Acquired
1992-01-23IPO
Leadership Team
Scott Collier
VP Business Development
Ray Fusco
Value Added Produce Team Leader
Recent News
Hartford Business Journal
2026-01-09
2025-12-27
2025-12-22
Company data provided by crunchbase