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Jobs via Dice · 5 hours ago

Staff Software Engineer - Remote Assistance

United States

Full-time

Remote

Senior Level, Lead/Staff

$223K/yr - $248K/yr

7+ years exp

Uber is building systems for safe and scalable autonomous mobility, focusing on Remote Assistance as a core capability. As a Staff Engineer, you will define and evolve the architecture of Uber's RA platform, collaborating with various teams and external partners to enhance RA capabilities and improve autonomous operations.

Computer Software

Responsibilities

You will help define and evolve foundational RA architectures including platforms for real time data ingestion, autonomy state representation, operator workflow support, partner integration, and long term scalability

You will work closely with engineering teams across AM&D, maps, infrastructure, mobility experience, and other partner groups to align RA capabilities with broader autonomy and rider experience priorities

You will collaborate directly with external autonomy companies to develop integration approaches, negotiate technical interfaces, and guide joint solutions that improve the safety and clarity of autonomous operations

You will help driving major architectural initiatives that prepare RA for increasing complexity, wider partner support, and global scale

You will mentor engineers across the organization and elevate engineering quality through strong design and architectural guidance

You will contribute to internal and external strategic communication including preparing technical updates for Uber executives, documenting architectural decisions, and representing RA in cross company technical forums

You will help defining instrumentation, establish KPIs, and use operational and user insights to guide continuous improvement in reliability, latency, decision quality, and operator clarity

Qualification

Software engineeringLarge scale backend systemsReal time systemsRobotics platformsLow latency data flowsArchitectural planningMentoring engineersAnalytical rigorTechnical communication

Required

A bachelor's degree in Computer Science, Engineering, or a related field or equivalent practical experience

Seven or more years of software engineering experience including substantial experience building large scale backend systems

Proven ability to set technical direction across teams and deliver high quality distributed systems in production environments

Preferred

Significant experience designing or scaling real time systems involving telemetry pipelines, operator facing workflows, autonomy visualization, robotics platforms, or high fidelity decision support systems

Candidates with advanced academic training such as a Master's degree or PhD or candidates who possess significant hands on industry experience in autonomy operations, robotics infrastructure, remote assistance technologies, or real time platforms are strongly encouraged to apply. Academic depth and industry depth are equally valued for meeting the specialization expectations of this role

Strong product sense and analytical rigor with the ability to define technical and experiential KPIs, incorporate user and operator feedback, and drive measurable iteration

Expertise in architectures that support low latency data flows, multi modal sensor information, complex state modeling, and highly reliable service boundaries

Experience guiding engineering excellence across organizations including standards for testing, observability, incident response, and long horizon architectural planning

Demonstrated ability to lead through influence in multi team environments, coordinate across partner engineering organizations, and collaborate with external autonomy companies

Ability to prepare and deliver strategic communication for internal stakeholders including updates for senior leadership and executives as well as communication for external partners