SSP · 1 day ago
Restaurant Operations Manager
Romulus, MI
Full-time
Onsite
Mid, Senior Level
$85K/yr - $85K/yr
7+ years expSSP is a dynamic multi-unit, multi-brand company operating in a fast-paced food environment. They are seeking a Multi-Unit Restaurant Operations Manager to oversee front of house and kitchen activities, ensuring food quality, cost control, and the development of restaurant management teams.
Software
Responsibilities
Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers’ performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action
Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications
Cost Control: Optimize food and labor costs to maximize profitability
Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments
Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment
Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards
Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels
Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll
Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary
Qualification
Required
Minimum seven (7) years in restaurant/food service in a management/supervisory capacity
Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired
Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems
Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members
Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
P&L expert level with ability to teach and coach General Managers
High School Diploma or equivalent
Preferred
Technical Training: Full Service and Quick Service restaurant experience preferred
Culinary background is desirable
Educational Background: associate's degree or equivalent coursework preferred
Benefits
Potential for quarterly and year-end super bonuses
Comprehensive Benefits Package
Health, Dental, Vision and Life Plans
Paid Time Off
401K with company match
Employee Assistance Program
Company
SSP
SSP has become the de facto standard when deploying SAP solutions to the E&P Oil and Gas industry.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2014-05-06Acquired
Company data provided by crunchbase