Staffbase · 2 hours ago
Senior Implementation Consultant - 3 Month Fixed-Term
Staffbase Inc., Minneapolis
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $140K/yr
5+ years expStaffbase is a company dedicated to enhancing employee communication through its AI-native Employee Experience Platform. They are seeking a Senior Implementation Consultant to lead customer implementations, ensure successful onboarding, and nurture client relationships while applying best practices for optimal use of the Staffbase platform.
Enterprise SoftwareMobile AppsSaaSSoftware
Responsibilities
Lead new Staffbase customer implementations including managing the project plan and project resources, for both onboarding and growth phases
Ensure that a plan is in place for each engagement for deployment, change management, and adoption programs
Clearly communicate implementation status, issues, risks, and effort
Build and sustain in-depth product knowledge regarding our core products
Understand customer use cases and requirements and in turn, apply Staffbase best practices for enterprises to those customer implementations
Apply vertical industry and functional best practices as applicable to each customer. For more advanced and bespoke packages, there will be other experts delivering functional knowledge and training
Establish and oversee the customer’s initial adoption, training, and development of best practices to build a strong foundation before and during the initial rollout
Troubleshoot and triage customer issues during implementation
Work with Sales to scope, estimate, and write Statements of Work for new projects
Partner with Sales and CSMs to develop a plan for making Staffbase a part of the client’s core architecture as well as identifying future growth and expansion opportunities with existing customers
Function as the voice of the customer and provide internal feedback on how Staffbase can better serve our customers
Qualification
Required
Familiarity with implementing Software-as-a-Service solutions
Several years of experience working on enterprise-scale deployments
Strong application functional expertise, expertise in business application deployment cycles, as well as strong account management expertise
Project management experience
Self-motivated team player ready to embrace a fast-paced, high-growth environment
5+ years of consulting/client-facing experience
Passion for cloud technologies
Preferred
comms background
Benefits
Flexible working time models and the option of hybrid work
7 days PTO (incl. one floating holiday)
Monthly Wellbeing Allowance of $40, from fitness to mental health, hobbies to relaxation
401(k) plan with company match
Health plans, including dental & vision
One day off per year for supporting a social project
Company
Staffbase
Staffbase Communications Cloud provides companies with a complete platform to develop, deliver, and measure communications that inspire.
501-1000 employees
H1B Sponsorship
Staffbase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$305.83MKey Investors
General AtlanticHeadlineInsight Partners
2022-03-15Series E· $115M
2021-03-29Series D· $143.58M
2020-10-01Series C· $12M
Leadership Team
Martin Bohringer
CEO & Co-Founder
Frank Wolf
President & Co-Founder at Staffbase
Recent News
2025-09-17
Company data provided by crunchbase