Vail Mountain ยท 2 months ago
Assistant Store Manager, Retail
Vail, CO
Full-time
Onsite
Entry, Mid Level
$25/hr - $28.04/hr
1+ years expVail Mountain is a leading company in the outdoor recreation industry, offering unique experiences in the mountains. The Assistant Store Manager will be responsible for leading daily operations, providing high-end customer service, and supporting store performance and employee training in a retail environment.
Hospitality
Responsibilities
Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)
Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures
Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities
Other duties as assigned, including specialty areas like merchandising and rentals
Qualification
Required
High School Diploma or GED Equivalent; Business area training or education preferred
1-3 years of retail supervisor experience; ski industry preferred
Ability to work in a fast-paced retail environment, multitask and manage multiple customers
Ability to work a flexible schedule including nights, holidays, and weekends
Must be able to communicate fluently in English
Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Company
Vail Mountain
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase