Claims Customer Service Representative jobs in United States
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TEKsystems · 2 months ago

Claims Customer Service Representative

positionDaytona Beach, FL
timeFull-time
remoteHybrid
seniorityEntry Level
money$18/hr - $19.50/hr
date1+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a Claims Customer Service Representative to join their Loss Drafts Call Center in Daytona Beach. The role involves handling inbound calls regarding homeowner insurance claims, providing support to callers, and documenting interactions accurately.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

40–50 inbound calls daily about homeowner insurance claims
Navigate multiple systems to find answers fast
Calm frustrated callers with empathy and professionalism
Be the bridge between homeowners, lenders, and Proctor
Document everything with precision
Make outbound calls when needed to follow up and resolve issues

Qualification

Call center experienceVerbal communicationWritten communicationTyping speed 35+ WPMPC navigation skillsEmpathyProfessionalismProblem-solving

Required

1–2 years of call center experience (claims, insurance, or escalations preferred)
Thick skin and a cool head under pressure
Typing speed of 35+ WPM and strong PC navigation skills
Excellent verbal and written communication
A working cellphone (for dual authentication) and reliable transportation

Preferred

Insurance or mortgage experience
Experience with Medicaid/Medicare or auto claims

Benefits

Medical, dental, vision
401(k) with pre-tax & Roth options
Life insurance, disability coverage
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Paid time off (PTO, vacation, sick leave)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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