Account Manager (SMB) jobs in United States
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Vastian · 1 week ago

Account Manager (SMB)

Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions. They are seeking a passionate and eager full-time healthcare Account Manager (SMB) to forge strong client connections and drive growth in the health sector.

Cloud ManagementHealth CareSoftware

Responsibilities

Managing inbound leads and outbound engagement with existing clients to increase the book of business
Working with the Sales and Marketing teams to create new strategies and approaches to upselling and cross-selling
Collaborating with Client Success to identify clients to engage with based on performance and usage data
Engaging with clients nearing the end of their subscription to drive renewals with add-on subscription purchases
Leveraging Salesforce to manage leads, work opportunities and analyze client behaviors and subscriptions

Qualification

Account managementHealthcare industry experienceSalesforceCommunication skillsProblem-solving skillsInterpersonal skillsOrganizational skillsAdaptabilityAttention to detail

Required

Bachelor's degree in Life Sciences, Business, or a related field
1-2 years of experience in account management, sales, or customer success, with a focus on laboratory, life sciences, or healthcare sectors
Excellent communication and interpersonal skills, with the ability to build strong relationships with a wide range of stakeholders
Self-driven, results-oriented, and comfortable working in a fast-paced, dynamic environment

Preferred

Previous medical laboratory, healthcare industry or related experience
Familiarity with software as a service (SaaS)

Benefits

Medical, dental and vision insurance
Short- and long-term disability coverage
Life insurance and AD&D
Supplemental life insurance
401(k) savings plan
Paid time off

Company

Vastian

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Vastian is the leading provider of healthcare and laboratory quality, compliance, and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards.

Funding

Current Stage
Early Stage
Company data provided by crunchbase