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GCash · 2 hours ago

Rollout Technical Lead / Integration Specialist

Center City, MN

Full-time

Onsite

Mid Level

GCash is a leading FinTech company in the Philippines focused on creating innovative financial solutions. The Rollout Technical Lead / Integration Specialist will be responsible for guiding merchants through the integration process and ensuring compliance with security protocols.

BankingFinancial ServicesMobile PaymentsPayments

Responsibilities

Merchant Onboarding & Support

Act as the primary technical point of contact during merchant onboarding

Guide merchants through the integration process, including API configurations, payment gateway setups, and system testing

Ensure timely resolution of technical issues, coordinating with internal development and operations teams when necessary

Technical Integration

Assist merchants in integrating fintech solutions with their existing platforms, including e-commerce sites, point-of-sale systems, and ERPs

Provide hands-on support for REST APIs, SDKs, and plugins, troubleshooting and resolving integration challenges

Conduct compatibility testing to confirm successful implementation

Training & Documentation

Deliver technical training to merchant teams to ensure proper usage of payment systems and tools

Develop and maintain comprehensive technical documentation, FAQs, and user guides for merchants

Collaboration & Continuous Improvement

Collaborate with internal teams (product, engineering, and customer success) to enhance integration processes and tools

Provide feedback to product and development teams based on merchant experiences and integration challenges

Stay updated on industry trends and emerging technologies to offer innovative solutions

Compliance & Security

Ensure integrations meet compliance standards, including PCI-DSS, data privacy, and security protocols

Educate merchants on best practices for secure transactions and data management

Qualification

API integrationPayment gateway setupTechnical documentationREST APIsCompliance standardsTechnical trainingTroubleshootingCollaboration

Required