Elevare Branding ยท 9 hours ago
Customer Support Specialist
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $56K/yrElevare Branding is a strategic branding and communications firm dedicated to helping businesses build strong, credible, and influential brand identities. They are seeking a Customer Support Specialist to serve as a key point of contact between the company and its clients, ensuring clear communication and delivering high-quality support across daily operations.
Marketing & Advertising
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide accurate information regarding services, processes, and account-related questions
Resolve customer concerns in a timely, professional, and effective manner
Document interactions and maintain organized records within internal platforms
Coordinate with internal teams to ensure seamless issue resolution
Follow established procedures while identifying opportunities for process improvement
Maintain a high standard of communication and professionalism at all times
Qualification
Required
Strong written and verbal communication skills in English
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Ability to work independently and collaboratively within a team environment
Comfortable using computer systems, CRM tools, and standard office software
Professional demeanor with a customer-focused approach
Benefits
Opportunities for professional growth and internal advancement
Supportive and structured work environment
Ongoing training and skill development
Long-term career stability within a growing organization
Company
Elevare Branding
At Elevare Branding, we believe every business has a unique story waiting to be told.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase