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Mazzella Companies · 5 months ago

Crane Service Technician II

Mobile, AL

Part-time

Onsite

Entry, Mid Level

2+ years exp

Mazzella Companies is a family-owned company that prioritizes people and has over 800 employees across 30 locations. The Crane Service Technician II role involves performing repairs and maintenance on overhead cranes and hoists, ensuring customer satisfaction through technical and interpersonal skills.

IndustrialManufacturingWholesale

No H1B

Responsibilities

Perform on site repairs on overhead cranes and hoists at customers’ facility as directed by the Service Supervisor (or Service Manager)

Responsible for performing planned maintenance and repairs on all types of crane & hoist systems

Responsible for responding to emergency break down call outs as directed by the service supervisor. This includes after hours as well as weekend availability

Conduct extensive on site electrical, electronic, mechanical and structural troubleshooting to determine the root cause for equipment malfunctions and/or failures and establish the necessary repairs utilizing: visual inspections, testing procedures as well as the appropriate testing equipment

Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our crane service industry; must be able to get specific regulations if requested

Proficient knowledge of electrical theory for power and controls, mechanical systems of cranes/hoists and simple structure element

Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms

Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work

Maintain all company equipment and tools in compliance with the manufactures recommendations and certifications, i.e. vehicle, forklifts, man lifts, operating machinery, etc

Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle

Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department

Responsible for maintaining a professional appearance and image at all times

Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor

Excellent people skills to communicate with inter-company personnel and customers and promote excellent customer relationships at all times

Maintain the Quality Assurance Standards

Collect, develop and formalize information for proposals of all replacement and repair opportunities and forward to the Service Supervisor or Service Manager

Keep training assignments current

Perform other duties as assigned

Qualification

Electrical theoryMechanical systemsTroubleshootingIndustrial HVAC ControlsOverhead crane serviceAnalytical skillsPC literacyCommunication skillsDetail oriented

Required

A high school diploma, vocational-technical school or crane training program, trade school, equivalent military experience or technical college training program preferred

At least 2 years in an industrial maintenance environment or equivalent military experience, or the equivalent combination of education and experience is required

Industrial HVAC Controls and Automation

Willingness to stay educated in the crane industry; as cranes become increasingly sophisticated, service techs need to be increasingly computer literate and technologically savvy

Valid driver's license in good standing that meets company requirements

Heavy Lifting/Pulling (min 75 lbs.) is generally a part of this type of work and because of the nature of the duties

Ability to work at heights greater that six feet of the ground

Service technicians standard schedule is 40 hours per week but must have the ability to work varied hours, overtime and on-call as required to meet customer needs

Minimal travel required

Requires solid written and verbal communication skills

Demonstrated mechanical aptitude

Strong analytical, conceptual and planning skills are required

Excellent math skills and overall PC literacy (Microsoft Office) are required

Must be detail oriented, self-motivated and disciplined with the ability to multi-task

Must successfully complete a criminal background check, physical, drug screen and E-verify