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Carrier · 10 hours ago

Traveling Technical Trainer

Indianapolis, IN

Full-time

Hybrid

Mid Level

3+ years exp

Carrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating impactful solutions for people and the planet. They are seeking a Traveling Technical Trainer to provide instruction on HVAC equipment and develop training content for their Technical Training Center.

EnergyHeating Ventilation and Air Conditioning (HVAC)

Responsibilities

Deliver courses for distributor and dealer customers, covering VRF, Ductless, and Residential HVAC equipment, along with technical HVAC concepts, service, and installation best practices

Create content to support the curriculum, including presentations and hands-on activities with participants

Motivate and collaborate cross-functionally to achieve business objectives

Work with the Technical Training Team and subject matter experts to create and deliver accurate, current, and relevant content

Proficiency in hands-on training delivery methods and development requirements

Experience coordinating product-related trainings, including new features, installation, service, and troubleshooting simulations

Expertise in developing technical HVAC training courses for various skill levels (beginner, intermediate, and advanced)

Ability to listen to end-user requirements, identify trends in feedback, and outline plans to address user needs

Capability to manage relationships with subject matter experts to foster partnerships in content development

Skill in reviewing and evaluating content and delivery from the learner's perspective to determine necessary improvements

Experience delivering classroom and hands-on training

Strong communication skills, both verbal and written

Exceptional customer service skills with keen attention to detail

Qualification

HVAC training developmentVRF systems knowledgeDuctless solutions expertiseResidential HVAC equipmentHands-on training deliveryTraining experienceCustomer service skillsCommunication skillsAttention to detailInterpersonal skills

Required

High School Diploma/GED

3+ years of service and/or install experience in the HVAC field, with working knowledge of VRF systems, Ductless solutions, and Residential HVAC equipment and their respective functions

1+ years of training experience

Capability to frequently travel from 50-75% of the time within the United States (US), Canada, and other regions of North America, with the possibility of further expansion

Preferred

STRONGLY PREFERRED ABILTY TO RELCOCATE TO INDANAPOLIS

Highly organized with strong attention to detail, while also able to manage multiple priorities

Excellent written and verbal interpersonal skills

Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers

Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic