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Wellstar Health System · 1 day ago

Lab Support Svcs Specialist - Lagrange, GA

LaGrange, GA

Full-time

Onsite

Mid Level

Wellstar Health System is dedicated to enhancing the health and well-being of every person they serve. They are seeking a Lab Support Services Specialist to perform technical and non-technical duties within the laboratory service areas, ensuring accurate specimen processing and maintaining customer satisfaction.

FitnessHealth Care

H1B Sponsor Likely

Responsibilities

Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy):

Will take on lead duties in the absence of the supervisor or manager

Technical / HIS / LIS-Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality

Customer Service Support-Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times

Specimen receipt and processing-Handle all patient specimens appropriately for tests indicated

Phlebotomy- Maintain Phlebotomy competency if appropriate for the department working in

Education and training for new employees-Responsible for assisting in orientation and training of new staff for the department

Modular Pre-Analytics System and Storage Unit (if Required)

Key Operator for the Pre-Analytics and Storage Unit

Monitors and identifies system monitor functions

Thorough knowledge of Pre-Analytics computer functions and specimen location

Thorough knowledge of each Pre-Analytics module and their function

Responsible for performing daily maintenance for Pre-Analytics module and all components

Complete understanding of processes for the Pre-Analytics module

Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit

Follows up with contacting service for further instructions

Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit

Outpatient Registration (if Required)

Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required. Follows all Medicare regulations for testing eligibility

Ensures accurate information is captured in multiple registration systems (Wellstar HIS)

Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician and office staff to ensure accuracy

Ensures activity is recorded

Ensures all stats are sent to the laboratory within time guidelines

Microbiology Processing (if Required)

Performs all aspects of specimen processing including reporting and resolving specimen problems

Prepares media and supplies for transfer to sister hospitals as needed

Serves as expert for ordering and processing Microbiology specimens. Follows up with and is the contact for processors at sister hospitals

Maintains and sets up organisms for media QC

Key Operator for the appropriate instrumentation

Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge)

Trains new employees on processing duties

Sets up all proficiency specimens

Blood Bank Component Processing (if Required)

Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care. Prepares all products using good lab technique and adheres to established procedures

Performs all routine preparation and issuing of products per protocol

Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information

Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication

Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank

Perform STAT duties as needed. Handle emergency products efficiently and appropriately

Performs other duties as assigned

Complies with all WellStar Health System policies, standards of work, and code of conduct

Qualification

Specimen processingPhlebotomyTechnical / HIS / LISBLS CertificationCustomer serviceData entryCommunicationOrganizational skillsLeadershipDetail-oriented

Required

High School Diploma General or GED General

BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Experience in specimen processing in an outpatient or hospital laboratory environment

Strong written and verbal communication, customer service, multi-tasking and organizational skills, professionalism, detail and team-oriented, data entry and computer proficiency

Demonstrates leadership in area of expertise

Company

Wellstar Health System

Glassdoor3.6

The largest health system in Georgia.

Founded in 1993

Marietta, Georgia, USA

10001+ employees

https://www.wellstar.org

H1B Sponsorship

Wellstar Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22)

2024 (18)

2023 (13)

2022 (14)

2021 (18)

2020 (12)