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CALIBRE Systems, Inc. · 1 day ago

Systems Support Engineer

Rockville, MD

Full-time

Onsite

Senior Level

5+ years exp

CALIBRE Systems, Inc. is an employee-owned mission-focused solutions and digital transformation company. They are seeking a highly motivated Systems Support Engineer to troubleshoot and develop technical solutions related to software and setup errors for field engineers, technicians, and customers.

Cloud ComputingConsultingEnterprise SoftwareInformation TechnologyManagement ConsultingSoftware

H1B Sponsor Likely

Responsibilities

Create workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion

Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources

Develop, implement, and improve processes, techniques, and disciplines to coordinate and carry out the activities and processes required to deliver and manage services

Implement processes to ensure ongoing management and control of the day-to-day activities and technology that is used to deliver and support services

Qualification

Project Management Professional (PMP)Professional in Business Analysis (PMI-PBA)Information Technology Service ManagementTroubleshootingProcess Improvement

Required

Associate's degree and 5 years of experience in Information Technology or in a related area

Requires Project Management Professional (PMP) and Professional in Business Analysis (PMI-PBA) certifications

Knowledge of commonly used concepts, practices, and procedures within Information Technology Service Management

Experience performing a variety of complicated tasks

Benefits

Full benefits package

Company

CALIBRE Systems, Inc.

Glassdoor4.1

CALIBRE Systems, Inc. (CALIBRE) is an employee-owned mission-focused solutions and digital transformation company supporting government and industry.

Founded in 1989

Alexandria, Virginia, USA

501-1000 employees

https://calibresys.com/

H1B Sponsorship

CALIBRE Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (1)

2022 (1)

2021 (3)