talentpluto ยท 5 days ago
Associate Account Manager
New York, NY
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $65K/yrTalentpluto is a fast-growing fintech SaaS company that provides an all-in-one financial platform for modern businesses. They are seeking an Associate Account Manager to support existing customers, identify expansion opportunities, and act as a trusted point of contact for accounts without dedicated management.
AdvicePeer to Peer
Hiring Manager
Sahil Seth
Responsibilities
Serve as the primary point of contact for a small book of existing customers without dedicated account management coverage
Build trusted relationships with customers and act as a reliable, responsive partner
Identify and surface expansion and upsell opportunities in collaboration with Account Managers
Partner closely with post-sales and go-to-market teams to ensure a strong customer experience
Communicate clearly and professionally with customers, including founders and senior stakeholders
Maintain accurate notes and updates within internal systems
Qualification
Required
Strong written and verbal communication skills; ability to build trust quickly with customers
Comfort engaging with existing clients and handling customer-facing conversations
Ability to think clearly and adapt in real time during conversations
Demonstrated motivation, ownership, and follow-through in academic, professional, or extracurricular settings
Interest in account management, customer success, or post-sales roles in a startup environment
Preferred
Bachelor's degree preferred; new graduates and candidates graduating soon are encouraged to apply
Prior sales or fintech experience is not required
Company
talentpluto
talentpluto is the AI-native platform connecting elite GTM professionals with high-growth startups.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknown2016-10-01Series Unknown
2016-03-01Convertible Note
Company data provided by crunchbase