USAJOBS · 4 days ago
IT SPECIALIST (CUSTSPT/SYSADMIN)
Scott AFB, Illinois, USA
Full-time
Onsite
Entry, Mid Level
$69K/yr - $89K/yr
1+ years expUSAJOBS is seeking an IT Specialist to serve in the administration, development, delivery, and support of information technology systems and services. The primary responsibilities include supporting Local Area Network (LAN) or Wide Area Network (WAN) administration and resolving issues with system hardware and software.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Performs work supporting Local Area Network (LAN) or Wide Area Network (WAN) administration
Installs/maintains system hardware and software, resolving problems with wired and wireless networks, computers, peripherals, and software
Provides advice and guidance to core needs of the user and resolves system software/hardware problems elevated by individual users as well as Client Support Technicians (CSTs) and/or Enterprise Service Desk (ESD)
Performs management information system (MIS) assignments to support customer needs
Participates in the management of Group-level IT programs/projects
Qualification
Required
U.S. Citizenship Required
Males must be registered for Selective Service
Must be able to obtain and maintain a Secret security clearance
All required training and technical certifications must be obtained and maintained within a reasonable timeframe as determined by the supervisor
Must have IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving
One year of specialized experience at the next lower grade GS-07 (or equivalent in other pay systems)
Master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management
Degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks
Knowledge of IT concepts, principles, policies, standards, methods, and practices
Knowledge of system administration procedures, data recovery tools, and software mechanisms
Knowledge of customer support principles and methods, Information Technology (IT) systems in organizations serviced
Knowledge of the organization's IT infrastructure, IT products and services
Knowledge of computer and telecommunications security methods, principles and techniques
Knowledge of troubleshooting methods and practices, analytical techniques, data analysis methods and system diagnostic tools
Ability to communicate effectively, both orally and in writing
Credit will be given for appropriate unpaid and or part-time work
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education
Education completed in foreign colleges or universities may be used to meet the requirements
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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