Senior Family Services Specialist - CPS Investigations jobs in United States
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NEOGOV · 1 day ago

Senior Family Services Specialist - CPS Investigations

NEOGOV is hiring a Senior Family Services Specialist for the Chesterfield-Colonial Heights Department of Social Services. The role involves responding to child abuse/neglect referrals, assessing child safety, and connecting families with community resources while ensuring compliance with relevant regulations.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Respond to referrals alleging child abuse/neglect and provide ongoing services to families experiencing abuse/neglect
Focus on assessing child safety through home visits and investigating allegations of abuse
Build trust with families to ask the necessary personal or difficult questions
Empower families to make positive changes in their lives
Connect families with essential community resources and services that can provide long-term support
Stay current on a range of local, state, and federal regulations that guide the work
Provide after-hours on-call coverage on a rotating basis to ensure that children in crisis are always protected
Perform other work as required

Qualification

Bachelor's degreeBSWMSW degreeVirginia Social Worker licenseSocial work principlesOASIS proficiencySafe Measures proficiencyPublic speakingCritical thinkingDecision-makingInterpersonal skillsOrganizational skillsTime management

Required

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia)
Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities
Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date
Pre-employment drug testing and FBI criminal background check are required
Computer competency required

Preferred

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable
Excellent organizational, time management, oral/written communication, interpersonal, and public relations skills preferred
Outstanding public speaking and presentation skills, especially for court interventions preferred
Ability to be assertive and confident – especially when being challenged preferred
Knowledge and ability to apply social work principles and Virginia policies in family services programs preferred
Ability to demonstrate exceptional critical thinking and decision-making skills during crisis situations preferred
Proficiency in OASIS and Safe Measures preferred

Benefits

Chesterfield County offers an attractive benefits package.
Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?
This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase