ISYS Solutions, Inc. · 2 weeks ago
Administrative Assistant - Hybrid
ISYS SOLUTIONS INC is currently seeking an Administrative Assistant / Quality Review Specialist to join their team in Brea. The role involves reviewing and processing electronic reports, ensuring accuracy and compliance with customer requirements, and maintaining professional relationships with case managers and supervisors.
AssociationCommunitiesMedical
Responsibilities
Timely review and processing of electronic reports/documentation within the "A" and "D" queues
Attentive electronic review of report submissions in the “A” queue which includes a review of case note entries and narrative fields within the reports utilizing the appropriate checklist
Carefully collates report with related invoices, and then uploads invoices, reports, and enclosures into ISYS’ database and sends the final product to the customer utilizing the appropriate checklist
Courteously corresponds with ISYS case managers and supervisors by email and/or telephone to discuss reports and obtain any additional information that may be necessary to ensure the accuracy of any reports
Proactively monitors general email account and addresses any inquiries or directs them to the appropriate party
Ensuring clarity and compliance with customer requirements
Completes all functions in a professional manner consistent with ISYS’ Brand/Values and standards of quality and protocols
Qualification
Required
High School Diploma
Minimum 1 year of relevant office experience
Outstanding computer knowledge, skills, and experience
Meticulous attention to detail while performing repetitive tasks
Strong reading and writing with an excellent understanding of the English language, grammar, and punctuation
Initiative to ask questions when uncertain or unclear
Ability and willingness to maintain professional relationships with customers and colleagues
Preferred
College Education
Previous medical or medical terminology experience
Benefits
Tax-deferred retirement program
Flexible schedule
Medical, dental, and vision insurance
Ancillary supplement health plans
Long-term disability insurance
Employee assistance program
PTO (vacation) is accrued monthly
Company
ISYS Solutions, Inc.
ISYS provides “Best in Class” medical case management to the worker’s compensation industry's claims professionals.
Funding
Current Stage
Growth StageRecent News
Washington Technology
2025-03-18
2022-07-04
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