Apply on Employer Site

UMass Memorial Health · 3 days ago

Ambulatory Service Representative, Adult Urology, 40 Hour, Days

Worcester, MA

Full-time

Onsite

Mid Level

$20.94/hr - $33.59/hr

3+ years exp

UMass Memorial Health is a premier health system in Central Massachusetts, dedicated to exceptional patient care and academic excellence. The Ambulatory Service Representative will perform complex administrative duties for patients in need of medical appointments and procedures, ensuring a smooth and supportive experience.

DiabetesEducationHealth CareHospitalMedicalPersonal Health

H1B Sponsor Likely

Responsibilities

Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures

Confirms and verifies patient demographic and insurance information

May collect co-payments from patients upon arrival

Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information

Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area

Complies with established departmental policies, procedures and objectives

Attends variety of meetings, conferences, seminars as required or directed

Demonstrates use of Quality Improvement in daily operations

Complies with all health and safety regulations and requirements

Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors

Maintains, regular, reliable, and predictable attendance

Performs other similar and related duties as required or directed

Qualification

Specialized applications softwareCommunication skillsMedical terminologyBusiness office proceduresMultifunctional abilitiesProfessional behavior

Required

High School Diploma

3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree

Requires the ability to use specialized applications software and computer systems

Necessitates individuals who are multifunctional and able to work under stressful situations

Exemplifies, professional behavior and excellent communication and human relations skills

Preferred

Associate's or Bachelor's degree

Knowledge of business office procedures and medical terminology/procedures preferred

Benefits

Signing bonus available

Company

UMass Memorial Health

Glassdoor4.0

UMass Memorial Health is the health and wellness partner of the people of Central Massachusetts.

Founded in 1999

Worcester, Massachusetts, USA

10001+ employees

https://www.ummhealth.org

H1B Sponsorship

UMass Memorial Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (2)