talentpluto · 1 week ago
Account Manager
New York, NY
Full-time
Hybrid
Entry, Mid Level
$100K/yr - $250K/yr
2+ years expTalentpluto is a rapidly growing Series A SaaS startup building a modern discovery engine for the venture ecosystem. The Account Manager will own relationships with approximately 80 customers, ensuring exceptional customer experience, driving product adoption, and strengthening long-term customer value.
AdvicePeer to Peer
Hiring Manager
Maki Potamianos
Responsibilities
Manage the full customer lifecycle from onboarding through renewal and expansion
Serve as the primary point of contact for a portfolio of ~80 accounts
Drive activation, adoption, and ongoing customer success across all assigned accounts
Identify upsell and expansion opportunities and lead commercial conversations
Build strong relationships with investment teams and understand their workflows and needs
Partner cross-functionally with product and engineering teams to relay customer insights
Refine internal processes and share best practices across the broader team
Maintain accurate forecasting and account health metrics
Qualification
Required
Bachelor's degree in business, sales, marketing, or a related field
Minimum 2+ years of experience managing customer relationships, ideally in SaaS or data-driven environments
Strong communication skills and the ability to work with technical and non-technical stakeholders
High technical acumen and ability to learn software products quickly
Proven ability to operate in fast-paced, ambiguous environments with a 'roll up your sleeves' mentality
Excitement to work in person 4+ days per week at the New York (Flatiron) office
Benefits
Equity (based on experience)
Company
talentpluto
talentpluto is the AI-native platform connecting elite GTM professionals with high-growth startups.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknown2016-10-01Series Unknown
2016-03-01Convertible Note
Company data provided by crunchbase