IT Telephony Engineer jobs in United States
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Billings Clinic · 1 month ago

IT Telephony Engineer

Billings Clinic is a community-owned, not-for-profit health system based in Billings, Montana. The IT Telephony Engineer will support the communication infrastructure, focusing on the maintenance and optimization of video/voice systems to enhance healthcare delivery across the organization and its partners.

Health CareHospitalMedicalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance
Serves as the primary technology resource for the assessment and mapping of current and future state with gap identification/analysis, design, implementation, on-going development and maintenance of telecommunication infrastructure. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of telecommunication infrastructure
Acts as a liaison and expert resource for network infrastructure with the end-user community, clinicians and/or software/hardware vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with clients and technical resources and/or software/hardware vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes
Monitors the environment, technology and infrastructure to support optimal patient care and prevention of adverse events
Ensures network infrastructure and corresponding policies and procedures, related to Health IT, follow appropriate Practice Acts, other applicable regulations and standards
Performs additional duties as defined for specific IT Telecommunications Technician Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization

Qualification

Telecommunication experienceNetwork infrastructureIndustry certificationsBachelors DegreeProblem-solvingCollaborationCommunication skills

Required

4 Year / Bachelors Degree in related field
Minimum of Three (1-3) years of telecommunication experience, required
Current Montana driver's license and the ability to be insured to operate Billings Clinic vehicles
Able to provide home internet access and have personal cell phone

Preferred

Industry certifications preferred

Benefits

Medical
Dental
Vision
403(b) Retirement Plan with employer matching
Defined Contribution Pension Plan
Paid Time Off
Employee wellness program

Company

Billings Clinic

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Billings Clinic is a health care center that offers primary health care services.

H1B Sponsorship

Billings Clinic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (11)
2022 (5)
2021 (9)
2020 (9)

Funding

Current Stage
Late Stage

Leadership Team

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Eric Connell
CEO North Big Horn Hospital District
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Kody Brinton
Chief Executive Officer
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Company data provided by crunchbase