IT Support & Project Specialist jobs in United States
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CityVet ยท 2 days ago

IT Support & Project Specialist

CityVet is a fast-growing veterinary clinic organization seeking an IT Support & Project Specialist to provide advanced IT support. The role involves serving as the primary point for IT issues and supporting the planning and execution of new hospital openings.

Health CareMedicalPetVeterinary
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide full support for hardware, software, network printer, phone, and all other systems issues
Serve as an escalation point for unresolved technical incidents and perform root-cause analysis
Lead IT planning, setup, and go-live support for new hospital openings
Coordinate IT site readiness, including network installation, cabling, hardware deployment, and vendor support
Partner with Operations, Construction, and Clinical teams to align timelines and technical requirements
Maintain system performance, reliability, and security across all clinic locations
Assist with infrastructure management, including firewalls, CCTV, switches, wireless networks, and VoIP systems
Support patching, updates, and system hardening in alignment with security best practices
Participate in IT projects related to system upgrades, standardization, and scalability initiatives
Develop and maintain technical documentation and knowledge base resources
Support continuous improvement of IT processes and service delivery

Qualification

IT support experienceWindows environmentsNetworkingEndpoint managementProject coordinationMulti-site supportHealthcare IT experienceTroubleshootingTechnical documentationTime management

Required

5-7+ years of IT support experience with advanced troubleshooting capabilities
Strong knowledge of Windows environments, networking, and endpoint management
Experience supporting multi-site or distributed organizations
Ability to manage multiple priorities in a fast-paced, growth-oriented environment
Willingness to travel for new site deployments

Preferred

Healthcare or veterinary IT experience is a plus
Project coordination or technology rollout experience preferred

Company

CityVet

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CityVet offers complete pet care, veterinary services, food supplies as well as wellness and medical services to meet the needs of pets.

H1B Sponsorship

CityVet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Dennis Horter
Chief Operating Officer
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Benjamin Haas
Regional Vice President of Clinical and Partner Success
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Company data provided by crunchbase