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CityVet · 2 days ago

IT Support & Project Specialist

Home Office (Dallas, TX)

Full-time

Onsite

Senior Level

5+ years exp

CityVet is a fast-growing veterinary clinic organization seeking an IT Support & Project Specialist to provide advanced IT support. The role involves serving as the primary point for IT issues and supporting the planning and execution of new hospital openings.

Health CareMedicalPetVeterinary

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide full support for hardware, software, network printer, phone, and all other systems issues

Serve as an escalation point for unresolved technical incidents and perform root-cause analysis

Lead IT planning, setup, and go-live support for new hospital openings

Coordinate IT site readiness, including network installation, cabling, hardware deployment, and vendor support

Partner with Operations, Construction, and Clinical teams to align timelines and technical requirements

Maintain system performance, reliability, and security across all clinic locations

Assist with infrastructure management, including firewalls, CCTV, switches, wireless networks, and VoIP systems

Support patching, updates, and system hardening in alignment with security best practices

Participate in IT projects related to system upgrades, standardization, and scalability initiatives

Develop and maintain technical documentation and knowledge base resources

Support continuous improvement of IT processes and service delivery

Qualification

IT support experienceWindows environmentsNetworkingEndpoint managementProject coordinationMulti-site supportHealthcare IT experienceTroubleshootingTechnical documentationTime management

Required

5-7+ years of IT support experience with advanced troubleshooting capabilities

Strong knowledge of Windows environments, networking, and endpoint management

Experience supporting multi-site or distributed organizations

Ability to manage multiple priorities in a fast-paced, growth-oriented environment

Willingness to travel for new site deployments

Preferred

Healthcare or veterinary IT experience is a plus

Project coordination or technology rollout experience preferred

Company

CityVet

CityVet offers complete pet care, veterinary services, food supplies as well as wellness and medical services to meet the needs of pets.

Founded in 1999

Dallas, Texas, USA

501-1000 employees

https://www.cityvet.com

H1B Sponsorship

CityVet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (1)