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LaunchTech · 22 hours ago

Business Operations Manager

Washington, DC

Full-time

Hybrid

Mid, Senior Level

LaunchTech is a certified service-disabled veteran- and woman-owned technology solutions company supporting federal, state, and commercial customers. They are hiring a Business Operations Manager to take ownership of internal corporate operations and ensure the business runs smoothly behind the scenes, while working closely with leadership to track priorities and resolve operational gaps.

CRMInformation Technology

No H1B

Security Clearance Required

Responsibilities

Own internal corporate operational execution across the company

Create, document, and improve internal processes as the business evolves

Track priorities, deadlines, and follow-ups to ensure commitments are met

Identify operational gaps or issues early and drive resolution independently

Coordinate with vendors, partners, and service providers

Manage onboarding, renewals, access, and ongoing coordination

Resolve vendor-related issues and maintain visibility into external dependencies

Track and coordinate internal compliance-related activities

Ensure required actions and documentation are completed accurately and on time

Proactively surface risks, gaps, or issues to leadership

Serve as a point of contact for day-to-day operational employee needs

Coordinate with HR, payroll, and benefits providers as needed

Ensure employee-related operational issues are addressed and closed

Qualification

Internal corporate operationsGovernment contracting experienceOperational compliance supportVendor managementProcess improvementActive security clearanceOrganizational skillsAttention to detailTeam player

Required

Have extensive experience in internal corporate operations for a government contracting firm (this does not include experience as a billable or on-site contract delivery resource)

Have supported or helped scale a growing organization, including building or improving internal processes

Understand how back-office, compliance, and operational functions work together in a GovCon environment

Are comfortable operating without layers, playbooks, or large teams

Take ownership naturally and follow things through without needing reminders

Are organized, detail-oriented, and calm when priorities shift

Are a team player and able to handle hands-on execution alongside higher-level operational work

Hold an active security clearance (Secret or higher)