eCom Solutions Inc · 4 months ago
Campaign Settlement & Analytics Admin
eCom Solutions Inc is seeking a Campaign Settlement & Analytics Admin to support customer-related activities and generate reports. The role involves analyzing data trends, managing documentation, and interacting with clients while utilizing various applications for project support.
ConsultingInformation TechnologySoftware
Responsibilities
Support Customer Connect related activities including recall, service campaign, and settlement initiatives
Generate reports which may pull data from a single or multiple system
Assists management with developing, generating and updating reporting of recalls and service campaigns
Generate, review and maintain documentation on system reports and charts
Identify, analyze and research trends, data errors or inconsistencies within the assigned business units
Monitor supply of campaign parts and dealer backorders and work with internal departments and parts suppliers to identify issues
Utilize the following applications to support assigned projects: Microsoft Office, SQL, Alteryx, Siebel CRM, and AS400
Update customer facing documents, including but not limited to recall and service campaign content on websites, call center talk tracks and owner notifications
Interact with client contacts as assigned; exemplifying professional attributes
Complete ad hoc projects with tight deadlines which will require daily updates to client
Qualification
Required
Excellent understanding of Microsoft Excel formulas
Ability to prioritize work among multiple projects and monitor progress and status
Excellent organizational skills with attention to detail
Excellent verbal and written communication skills with the ability to effectively communicate with operations team and clients
Ability to collaborate effectively and work as part of a team
Preferred
College degree in relevant or related field
Experience with SQL queries to retrieve data from databases
Experience with data prep, analysis and related tools
Familiarity with Alteryx
Company
eCom Solutions Inc
eCom Solutions Inc., headquartered in Charlotte, NC, is a certified Minority Business Enterprise (MBE) established in 2002.
H1B Sponsorship
eCom Solutions Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (12)
2023 (16)
2022 (26)
2021 (21)
2020 (28)
Funding
Current Stage
Late StageCompany data provided by crunchbase