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Genesys · 1 day ago

Sr. Director, Product Marketing Operations

Texas, USA

Full-time

Onsite

Director/Executive

$188K/yr - $331K/yr

10+ years exp

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They are looking for a strategic and experienced leader to establish and lead a new Product Marketing Operations function, focusing on launching products and major go-to-market initiatives while ensuring timely market insights for success.

Artificial Intelligence (AI)Cloud ComputingSaaSSoftware

Work & Life Balance

Responsibilities

Lead and grow a cross-functional team spanning project management, launch operations, and market research

Design, implement, and scale processes and best practices that support best in class execution and cross-functional alignment

Drive complex, global product marketing initiatives from planning through execution—ensuring they are delivered on time, within scope, and aligned to strategic goals

Oversee go-to-market (GTM) readiness for product launches in close partnership with Product Marketing, Product Management, Enablement, and Sales

Deliver clear, frequent communication to stakeholders at all levels, including updates on project milestones and actionable insights from market, customer, and competitive research

Build a data-driven function that uses market intelligence to inform strategy, prioritize opportunities, and improve GTM outcomes

Foster a high-performing, collaborative, and inclusive team culture, with a focus on talent development and continuous improvement

Partner closely with executive leadership across marketing, product, and sales to support business objectives and ensure operational alignment

Qualification

Product Marketing OperationsMarket ResearchProject ManagementSaaS ExperiencePMP CertificationCustomer Experience KnowledgeLeadershipCommunication SkillsTeam ManagementCollaboration