Desktop Support Analyst jobs in United States
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Matador Resources Company · 15 hours ago

Desktop Support Analyst

Matador Resources Company is seeking a Desktop Support Analyst to provide desktop support to its employees. The role involves enterprise support for a Windows environment, troubleshooting, maintaining computer systems, and ensuring high levels of customer service.

EnergyIndustrialMiningNatural ResourcesOil and Gas
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H1B Sponsor Likelynote

Responsibilities

Enterprise support for Windows/Microsoft environment, including direct interaction with end users
Performs first and second level support for the computing environment, including desktop, peripherals, network, wireless, networked devices, and IP telephones
Provisions physical access for employees and designated contractors
Analyzes, troubleshoots, and maintains computer systems and related hardware
Makes recommendations for improving our desktop and audio-visual environments
Performs first and second level support for our audio-visual environment, ensuring that rooms and equipment are maintained and functioning properly
Excellent communication skills
Maintain high level of customer service through professionalism, timeliness, organizational skills and follow-through
Must be able to lift up to 30 pounds while installing computer equipment
Keep track of hardware inventory/organize asset disposal

Qualification

Windows supportDesktop supportAudio-visual supportTroubleshootingCustomer serviceCommunication skillsOrganizational skills

Required

Enterprise support for Windows/Microsoft environment, including direct interaction with end users
Performs first and second level support for the computing environment, including desktop, peripherals, network, wireless, networked devices, and IP telephones
Provisions physical access for employees and designated contractors
Analyzes, troubleshoots, and maintains computer systems and related hardware
Makes recommendations for improving our desktop and audio-visual environments
Performs first and second level support for our audio-visual environment, ensuring that rooms and equipment are maintained and functioning properly
Excellent communication skills
Maintain high level of customer service through professionalism, timeliness, organizational skills and follow-through
Must be able to lift up to 30 pounds while installing computer equipment
Keep track of hardware inventory/organize asset disposal
3+ years recent experience supporting MS Windows in an enterprise environment
Detail oriented, organized and capable of multi-tasking

Preferred

Four (4) year college degree with information technology concentration preferred

Benefits

Medical and dental benefits
401(k)

Company

Matador Resources Company

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Matador is an energy company that specializes in the acquisition and development of oil and natural gas resources.

H1B Sponsorship

Matador Resources Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$2.5B
2024-09-20Post Ipo Debt· $750M
2024-03-26Post Ipo Debt· $900M
2024-03-25Post Ipo Equity· $347.3M

Leadership Team

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Robert Macalik
EVP - Administration and Finance
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Company data provided by crunchbase