MasVida Health · 3 days ago
Account Manager Texas
MasVida Health Care Solutions, LLC is dedicated to enhancing customer relationships and driving revenue growth. The Account Manager will strengthen customer engagement, support onboarding of new revenue streams, and collaborate with internal teams to ensure customer satisfaction and account stability.
Facilities Support ServicesHealth CareMedical DeviceRental
Responsibilities
Implement and onboard new revenue streams from both new and existing customers within assigned territory
Strengthen relationships with current customers by: Monitoring Customer Health Scores, Conducting risk analysis, Analyzing revenue trends, Driving customer satisfaction efforts
Partner with Sales Executives to identify and support cross-sell opportunities within existing accounts
Collaborate effectively with internal teams including operations, marketing, and finance to deliver aligned and seamless service to customers
Provide ongoing customer training on portals, resources, policies, and procedures
Lead Quarterly Business Reviews (QBRs) and provide detailed account performance reporting
Conduct regular onsite visits to maintain engagement and support strategic goals
Offer internal account support including contract updates, contact management, and account documentation
Qualification
Required
3–5 years of experience in account management, customer success, or B2B client-facing roles
Strong communication, relationship management, and problem-solving skills
Proficiency in CRM platforms (e.g., Monday.com) and Microsoft Office (Excel, Outlook, PowerPoint)
Willingness to travel for onsite visits and customer meetings as needed
Customer-focused mindset with a strong sense of ownership
Analytical thinking and ability to interpret customer health data
Cross-functional collaboration and internal coordination
Detail-oriented with excellent follow-through
Strategic thinking and proactive issue resolution
Preferred
Bachelor's degree in business, Sales, Communication, or related field
Company
MasVida Health
Together, we have the power to help make the world we live in safer and healthier - we can transform our world.
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Brixey & Meyer Capital
2023-02-14Private Equity
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