First Command Financial Services, Inc. · 1 week ago
Digital Product Manager
First Command Financial Services, Inc. is seeking a Digital Product Manager to lead the development and adoption of their Product Integration Master (PIM) platform, which unifies financial product data across various sectors. This role involves defining the product roadmap, driving data integration initiatives, and ensuring the platform meets the needs of advisors and clients.
BankingConsultingCrowdfundingFinancial Services
Responsibilities
Own the PIM Product Vision & Roadmap: Define and communicate a clear product strategy that aligns with enterprise priorities and delivers measurable business value
Lead Data Integration Initiatives: Drive integration of financial product data from custodians, carriers, and internal systems into PIM, ensuring accuracy, governance, and completeness
Deliver Business Value: Enable downstream use cases including advisor/ client 360 views, planning and recommendation solutions, compensation and recognition processing, and digital client experiences through client portal
Define & Manage Requirements: Translate business needs into product opportunities, features, user stories, acceptance criteria, and prioritized backlogs for engineering teams
Partner Cross-Functionally: Collaborate with UX/CX, solution and data architects, engineering, QA, operations, compliance, and business product teams to deliver end-to-end solutions
Champion Adoption & Change Management: Work with stakeholders across the organization to drive adoption of PIM as the single source of product truth
Measure Success: Define KPIs (e.g., data completeness, system adoption, downstream usage) and continuously optimize to improve value delivery
Qualification
Required
Bachelor's degree required (may consider experience in lieu of degree)
5+ years of Product Management experience in financial services, digital platforms, or data-driven products
Strong understanding of financial products (e.g., investments, retirement accounts, banking, lending, insurance) and how they serve client needs
Demonstrated ability to work with technical teams (engineering, data architecture, QA) and translate complex requirements into business outcomes
Track record of leading enterprise-scale digital initiatives that cut across multiple systems and stakeholders
Excellent communication, collaboration, and change management skills
Deep Financial Services Domain Knowledge: A comprehensive understanding of financial products, including their data structures and lifecycle, across investments (e.g., mutual funds, annuities, retirement accounts), banking (deposits), lending, and insurance
Strong knowledge of data integration patterns, data governance, data quality, and the principles of establishing and maintaining a 'single source of truth.'
Product Management Methodologies: Expert knowledge of the end-to-end product lifecycle, from discovery and strategy to delivery and optimization. Proficient in Agile (Scrum/Kanban) frameworks
Technical Acumen: Solid understanding of modern data architecture, APIs, cloud platforms, and data warehousing concepts
Regulatory & Compliance Awareness: Knowledge of the regulatory environment in financial services (e.g., FINRA, SEC) and its impact on product data and client reporting
Strategic Thinking & Roadmap Development: The skill to define a compelling product vision and translate it into an actionable, prioritized roadmap that aligns with strategic enterprise goals
Requirements Definition & Management: Proven ability to elicit business needs and translate them into clear, concise product requirements, including epics, user stories, and acceptance criteria
Data Analysis & Validation: Strong analytical skills to query data, assess data quality, identify anomalies, and use quantitative and qualitative data to drive product decisions
Stakeholder Management: Excellent communication, presentation, and interpersonal skills to effectively engage, influence, and align stakeholders at all levels, from technical teams to senior leadership
Change Management & Product Evangelism: The skill to champion a product vision across the organization, drive adoption, and effectively manage the change associated with implementing a central data platform
Ability to Influence Without Authority: Proven ability to lead and motivate cross-functional teams (engineering, data, operations, business) toward a common goal without a direct reporting relationship
Ability to Navigate Complexity: Adept at deconstructing complex business, technical, and regulatory problems into manageable components and driving solutions in a large-scale enterprise environment
Ability to Bridge Technical & Business Worlds: Capable of communicating complex technical concepts to non-technical stakeholders and translating business needs into technical specifications for development teams
Ability to Drive Execution: A results-oriented mindset with the ability to manage ambiguity, overcome obstacles, and consistently deliver value to the business and its clients
Ability to Maintain a Customer-Centric Focus: A strong sense of empathy for end-users (advisors, clients, operations staff) and the ability to represent their needs throughout the product development process
Preferred
Master's degree preferred
Experience with data integration, data governance, or master data management (MDM) (preferred)
Experience working in complex integration environments using standards such as OFX, HL7, EDI, DTCC, and ACORD (preferred)
Strong data analysis skills, with the ability to dig into details, validate data accuracy, and support data-driven decision-making (preferred)
The preferred candidate will have one or more certifications in the following areas: CSPO/PSPO, SAFe POPM, Pragmatic Institute, CDMP, IIBA CBDA, or ACORD/DTCC certifications, CFA or CFP or FINRA SIE / Series 7 or Series 65
Company
First Command Financial Services, Inc.
First Command Financial Services, Inc. coaches our Nation’s military families in their pursuit of financial security.
H1B Sponsorship
First Command Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (10)
2022 (9)
2021 (9)
2020 (6)
Funding
Current Stage
Late StageRecent News
2025-11-22
24-7 Press Release Newswire
2025-05-08
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