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AEROCONTACT · 3 days ago

Field Service Technician II (2nd Shift) ($1,500.00 Hiring Bonus) (H/F) - SAFRAN SEATS USA LLC

Renton, WA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Safran is an international high-tech group operating in the aerospace, space, and defense sectors. The Field Service Technician II provides on-site support for Safran Aerospace Seats, ensuring quality and assisting customers during aircraft builds with installation issues and repairs.

Corporate TrainingRecruitingTraining

Responsibilities

Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft

Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given

Sustains a high quality level of workmanship at all times

Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers

Maintain a good rapport with Air Framer personnel and customers

Follow Safran /Air Framer safety guidelines or processes established by the organization at all times

Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran

Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities

Attend Safran daily standup/tie-in meeting

Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year

Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis

Performs other duties as assigned

Qualification

Field Service ExperienceMechanical AbilityTroubleshooting SkillsCMM KnowledgeEngineering DrawingsMS OfficeCustomer ServiceElectrical TroubleshootingCommunication SkillsWritten Communication

Required

High School Diploma or equivalent required

At least 2 years of Field Service experience related to troubleshooting and repairs required

Natural mechanical ability with hand and power tools

Basic working knowledge of CMM's, Engineering Drawing's and other technical documents

Basic computer knowledge and have some familiarity with MS office applications

Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications

Valid driver's license and the ability to obtain a passport

Ability to work efficiently under stressful situations

Follows instructions and complete jobs in a timely manner

Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten

Must have the availability to work various hours, after hours and weekend as needed

Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day

Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion

Must have the ability to generate written communication and to operate required office equipment

Ability to read and review written communication

Speech and hearing abilities that allow individual to communicate clearly and distinctly in English