Stripe · 1 week ago
Program Manager, Card Network Office (CNO)
United States
Full-time
Remote
Mid, Senior Level
$102K/yr - $153K/yr
5+ years expStripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. As a Program Manager in the Card Network Office, you will develop programs and processes to address card network changes, ensuring compliance and driving operational efficiency while collaborating with various stakeholders.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Implement Release Management Process: Establish a release management process for Stripe in accordance with Card Network mandates, advising all cross-functional partners on the impacts, changes, and timelines associated with network updates. Conduct comprehensive analyses of how these mandates affect existing processes and services
Review Card Network Releases: Review, analyze, and assess biannual card network releases to identify key initiatives that will significantly impact Stripe’s business. Collaborate cross-functionally with various teams to ensure proper visibility and prioritization of these initiatives. Facilitate communication between engineering teams and the card networks' Technical Partner Managers (TPaMs) to streamline clarifications and negotiations regarding complex mandates and programs
Monitor Compliance: Establish a framework and process for monitoring compliance with card network requirements and internal policies. Ensure regular audits and assessments are conducted to identify gaps and drive continuous improvement strategies
Develop Metrics and Dashboards: Create and implement comprehensive metrics and JIRA dashboards to effectively monitor, review, and analyze mandates for each release cycle. Regularly update and refine the dashboards to reflect current business priorities and challenges, enabling teams to make informed decisions and proactively address potential issues related to card network mandates
Manage Mandate Intake Process: Oversee the network mandate intake process, ensuring timely review, assessment, and prioritization of mandates. Lead the proactive management of waiver requests, liaising between compliance and operational teams for resolution
Engage with External Partners: Actively engage with external network partners by participating in councils, forums, and regular strategic meetings. Establish and nurture relationships that facilitate mutual understanding of goals and objectives
Advocate for Stripe: Serve as a dedicated advocate for Stripe within the card network ecosystem, ensuring that the unique perspectives, challenges, and opportunities faced by Stripe are considered by network stakeholders
Qualification
Required
5+ years of experience in the payments industry, with significant expertise in working with card networks and understanding card network rules and compliance activities
In-depth understanding of acquiring platforms and systems, and their interactions with card network products and processes
Proficient in navigating and using JIRA for project management and tracking. Familiarity with card network portals for managing and monitoring compliance activities. Comfortable utilizing Google Workspace tools (such as Sheets, Docs, and Slides) for collaboration and documentation
Proven track record of effectively collaborating with product and engineering teams to develop new processes and strategies in partnership with them
Strong program and project management abilities, with the capacity to engage and influence stakeholders outside of direct control
Excellent written and verbal communication skills to effectively engage with both internal and external partners and drive change
Ability to thrive with minimal guidance, navigating uncertainty and ambiguity while shaping a new program and function at Stripe
Strategic thinker adept at identifying cross-functional issues, providing innovative solutions, and communicating the implications of these solutions across existing processes, systems, and teams
Preferred
Prior experience at a payment service provider (PSP), card network, or high-growth technology company is preferred
Bachelor's degree in a relevant field (e.g., Finance, Technology) is preferred
Benefits
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
Business Insider
2026-01-12
2026-01-12
Company data provided by crunchbase