Virtual Patrol Operator jobs in United States
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NEOGOV · 18 hours ago

Virtual Patrol Operator

NEOGOV is part of the City of Detroit, and they are seeking a Virtual Patrol Operator (VPO) for the Police Department's Crime Intelligence Unit. This entry-level analytical position involves monitoring security cameras, reporting crimes in progress, and documenting events at various locations.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Monitor Project Green Light (PGL) locations as well as other video assets
Document events at PGL locations as well as other video assets
Notify supervision of important and/or critical incidences at PGL locations or other camera assets
Observe, detect and report elements of crime through video streams
Notify dispatch of location or crimes in progress
Prepare and present written reports of activities and conditions observed

Qualification

Video monitoringCriminal Justice knowledgeCustomer service experienceWritten communicationAttention to detail

Required

High School Diploma or GED

Preferred

College student (junior or senior status) with coursework in Criminal Justice or related field
One (1) year of recent customer service experience working in an office that required the exercise of responsibility for methods and results
One (1) to three (3) years of experience in video monitoring, investigations, or security operations

Benefits

Medical - Eligible for hospital, surgical, and prescription drug benefits.
Dental
Vision
Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
Sick Leave
Vacation
Holidays
Funeral leave
Family and Medical Leave
Jury duty
Military duty leave
Unpaid personal leave
City Employees Retirement System

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase