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NEOGOV · 6 days ago

Public Health Clerk (Environmental Health)

Castle Rock, CO

Full-time

Onsite

Entry Level

$40K/yr - $60K/yr

1+ years exp

NEOGOV is a part of Douglas County Government, and they are seeking a Public Health Clerk to provide administrative support for the Public Health Department. The role involves customer service duties, document preparation, data entry, and coordination of community outreach events.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Performs customer service duties; provides general information and responds to specific customer questions; conducts necessary research and routes inquiries appropriately for more complex matters and interpretation issues; takes written messages

Performs general and routine administrative and customer assistance duties including forms processing, data entry, cash balancing, and record keeping related to Public Health in Douglas County

Files applications, permits, and other records in an accurate and timely manner

Responds to complaints and requests for information from the public

Receives complaints from the public and customers. May investigate minor complaints and refer complex issues to management

Performs routine clerical duties such as answering phones, typing, searching files, filing, data entry, and record keeping

Processes general department documents. Accepts documents, updates records, files, photocopies, and performs data entry, and retrieval

Assists in preparation of general reports and written correspondence

Schedules and coordinates conference rooms and sets up equipment and rooms for various events and meetings. Coordinates with Facilities and IT as needed

Supports community outreach events, as needed

Utilizes computer to enter, retrieve, verify, and correct data, maintain records, and develop spreadsheets

Other duties as assigned

Performs duties and activities related to the processing of applications for Retail Food Establishments, Onsite Wastewater Treatment Systems, and Body Art facilities

Assures appropriate fees are collected, receipts issued, and daily reports are run and reconciled as appropriate

Maintain statistical records of transactions

Qualification

Customer serviceData entryAdministrative supportRecord keepingBasic computer skillsEvent coordinationResearch skillsWritten correspondenceStatistical record maintenanceComplaint handlingCommunication skillsProblem-solvingTeam collaborationAttention to detailTime management

Required

High school diploma or GED is required

Must have a minimum of one year of general office or customer service experience

This position requires successful completion of a criminal background check including fingerprinting through a national database

Certification as a Deputy Registrar through the Colorado Department of Public Health and Environment (CDPHE) within six months

Benefits

Medical/Dental/Vision

10 ½ paid holidays each year + a floating holiday

9 hours of paid vacation per month

8 hours of paid sick time per month

Medical insurance employees can choose from three plan options: United Healthcare Doctors Plan, United Healthcare HDHP Plan or United Healthcare Choice Plus Plan.

Life insurance 1.5 times employee salary at no cost to employee

Short-term and long-term disability at no cost to employee

Mandatory retirement – defined contribution of 8% - matched at 8%

Annual performance reviews with potential for an increase

Dental, vision, accident/critical illness insurance, tuition reimbursement, and employee training