Client Service Cooordinator jobs in United States
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Banfield Pet Hospital · 1 week ago

Client Service Cooordinator

positionChantilly, VA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Banfield Pet Hospital is seeking a Client Service Coordinator who will drive the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team. The role involves providing exceptional service, educating clients about pet health, and managing administrative functions to ensure a welcoming environment for clients and their pets.

Health CareHospitalMedical
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H1B Sponsor Likelynote

Responsibilities

Live and exemplify the Five Principles of Mars, Inc. within self and team
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures
Conduct administrative functions as necessary
Other job duties as assigned

Qualification

Customer serviceMedical terminologyVeterinary backgroundAdministrative functionsClient education

Required

Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances
One year related experience required

Preferred

High School Diploma or equivalent preferred
One year related experience preferred with customer service
Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred

Company

Banfield Pet Hospital

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Banfield Pet Hospital is a veterinary care agency that specializes in providing proactive and preventive approach to pet health treatments.
dateFounded in 1955
location
Vancouver, Washington, USA
people-size10001+ employees
web-link
https://www.banfield.com/

H1B Sponsorship

Banfield Pet Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (16)
2023 (13)
2022 (20)
2021 (9)
2020 (20)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-04-11Acquired

Leadership Team

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Ludek Janousek
CFO
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Jeff Ellison
Chief Operating Officer
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Recent News

Coherent Market Insights Pvt. Ltd
Veterinary Hospital Market Outlook 2025–2032: Strong CAGR of 7.8% with USD 110.72 Billion Valuation
2025-11-19
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase