Scalence L.L.C. · 1 month ago
SAP S4HANA Order to Cash Workstream Implementation Manager
Scalence L.L.C. is seeking a skilled SAP S/4HANA Order to Cash (O2C) Implementation Manager to lead the strategy, design, and implementation of O2C processes as part of a global business transformation program. The role focuses on ensuring optimized processes across the quote-to-cash lifecycle, emphasizing customer experience and operational efficiency.
Information Technology & Services
Responsibilities
Lead 4-in-a-box functional teams (function workstream, IT, and SI) throughout program milestones and deliverables
Lead the global Order to Cash workstream within the SAP S/4HANA transformation initiative, covering Quote Management, Sales Order Processing, Delivery, Invoicing, Credit Management, and Revenue Recognition, working closely with the systems integrator
Assist with design and configuration of core S/4HANA modules including Sales and Distribution, Credit Management, and integration with Finance, Manufacturing, and Delivery
Conduct workshops with global business and IT stakeholders to define future-state OTC processes aligned with S/4HANA best practices
Collaborate closely with adjacent workstreams such as Finance (billing and revenue recognition), Logistics (delivery and fulfillment), and Customer Experience (CRM, CPQ)
Define customer master data governance and support data migration for customers, pricing, and contracts
Implement Fiori apps, embedded analytics, and automation capabilities to optimize order fulfillment and billing accuracy
Manage functional specification development for customizations, integrations, or enhancements
Plan and execute testing (SIT, UAT) and ensure end-user training and change management readiness
Ensure compliance with tax, regulatory, trade, and audit requirements within the O2C process
Apply concepts of GxP & ISO Validation Protocols
Partner with Organizational Change Management Lead for training and organizational readiness
Build and maintain strong relationships with key stakeholders
Lead cross-functional collaboration to ensure global alignment and buy-in
Provide strategic and tactical advice on project planning, execution, and change management
Track status and metrics on project delivery and value; escalate deviations from plan and budget
Monitor program progress, identify risks, and implement mitigation strategies
Resolve and/or escalate program-related issues in a timely manner
Qualification
Required
Bachelor's or Master's degree in Business, IT, Supply Chain, or related field
8+ years of SAP experience, including at least one full-cycle S/4HANA implementation with a focus on O2C
Deep knowledge of SAP SD, Pricing, Billing, Credit Management (FSCM), and integration with FI/CO
Experience with revenue recognition (RAR/SD RevRec) in compliance with IFRS 15 / ASC 606
Strong understanding of quote-to-cash lifecycle and its impact on customer service and working capital
Familiarity with interfaces to external systems (CRM, 3PLs, eCommerce, EDI, tax engines)
Familiarity with Agile and/or Activate methodologies
Demonstrated experience leading global transformation initiatives and working across time zones and cultures
SAP S/4HANA SD certification or relevant training
Exceptional verbal and written communication skills
Strong leadership abilities and experience working with cross-functional teams
Preferred
Familiarity with SAP CX (Customer Experience), Salesforce, or CPQ platforms
Experience with SAP Advanced ATP, MDG, or Subscription Billing is a plus
Knowledge of tools like Signavio is a bonus
SAP certifications in Sales and Distribution preferred
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
Funding
Current Stage
Late StageCompany data provided by crunchbase