Durham County Government · 2 weeks ago
TAX ASSISTANT - 40000048, 40000055
Durham, NC
Full-time
Onsite
Entry Level
$41K/yr - $50K/yr
3+ years expDurham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. The Tax Assistant performs responsible clerical work involving the listing and recording of taxed properties, the receipt of taxes and fees, and the maintenance of fiscal records under regular supervision.
Government Administration
Responsibilities
Provide assistance to citizens listing real, personal, and business properties for the purpose of paying taxes, assessments, and fees
Enters, verifies, modifies, corrects, and adjusts tax data through computer terminal
Types emails and mails duplicate tax bills to taxpayers
Receives and answers inquiries, complaints, and service requests within boundaries of taxation regulations
Collects, receipts, balances and accounts for tax collections and fees daily according to Cash Handling Policy
Enters, verifies, modifies, corrects, and adjusts tax data through computer software
Prepares, files, processes and pulls real estate cards, maps and related documents
Audit of cash received from tax payments
Assists in the preparation of bond letters
Maintains control records not requiring involved procedural determinations
Assists attorneys and paralegals with basic tax questions
Transfers and document ownership of property and estates
Assigns and maintains account numbers to existing and new real estate property ownership and real estate data
Operates standard office equipment
Performs related tasks as required or requested
Qualification
Required
Any combination of experience and education equivalent to graduation from high school
Three years (3) of experience in a customer and/or public service-oriented job in the areas of office/clerical work, accounting or bookkeeping
Knowledge of general office practices, procedures, and equipment
Knowledge of cash handling procedures, secure cash handling, counterfeit detection, and transaction documentation
Knowledge of customer service standards
Knowledge of basic real estate and property tax laws
Knowledge of basic bookkeeping techniques
Excellent organizational and research skills
Proficiency in the use of computers
Ability to perform mathematical calculations with speed and accuracy
Ability to communicate and interpret information to a diverse population
Ability to handle irate customers
Ability to respond to customer inquiries and resolve issues effectively
Must obtain Assistant Tax Collector certification within two (2) years of eligibility, if position is in Collections
Company
Durham County Government
Durham County Government. State of North Carolina Durham County is consistently ranked as one of the top places in the nation to live and do business.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Tezai
Chief Financial Officer
Tiffany Murray, MBA, CLGFO
Chief Financial Officer
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