Bell Partners Inc · 1 month ago
Resident Services Manager - Axis at Wycliff
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expBell Partners Inc is committed to being the apartment company of choice by creating value for its residents and associates. The Resident Services Manager will lead and direct activities related to resident care and retention, ensuring high levels of resident satisfaction through effective management of the Resident Services staff.
Real Estate
Responsibilities
Respond to residential complaints and concerns in a timely and professional manner
Maintain a professional and friendly atmosphere in the office and public access areas
Maintain and update resident lease files and computer records for the community, including a generation of reports
Support Resident Services Consultants in providing customer service to residents to ensure that Fair Housing Guidelines are followed
Ensure all work order requests are entered, tracked, and completed in a timely manner
Greet current and potential residents and assist with questions
Share ideas for improving resident satisfaction with the Community Manager
Ensure that guest suites are reserved and checked out appropriately
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Follow Fair Housing Standards in all matters when working with residents
Regular attendance and punctuality
Qualification
Required
Demonstration of Bell Core Values
BA/BS in business, sales, or related field, relevant experience, or a combination
2+ years of experience in multi-family leasing or 2+ years of experience in B2B selling desired
Exceptional customer service and interpersonal skills
Strong marketing skills required
Excellent written and oral communication skills
Regular attendance and punctuality
Preferred
Strong knowledge of MS Office Suite preferred
Benefits
Family health insurance
401(k) match
Vacation
Personal Days
Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
Company
Bell Partners Inc
Established in 1976, Bell Partners Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lili Dunn
Chief Executive Officer
John Tomlinson
CFO
Recent News
2025-10-04
bloomberglaw.com
2025-10-03
Digital Music News
2025-09-12
Company data provided by crunchbase